Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica McElrath

Merchandise Supervisor (In-term)
Pendleton

Summary

Devoted Merchandiser knowledgeable about products and trends. Hard working and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets.

Overview

13
13
years of professional experience

Work History

Merchandise Supervisor (In-term)

Arrowhead Travel Plaza
02.2016 - Current
  • Order food and merchandise .
  • answer customer questions retaining to merchandise and advise customers on merchandise selections available.
  • Stay apprised on all merchandise trends.
  • Established strong vendor relationships to maintain and support business.
  • Train staff to drive performance and sales.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Set schedules and delegated merchandising assignments to achieve demanding targets under tight deadlines.
  • Mentor and over see merchandise staff to order, receive and display merchandise.
  • Receive DSD vendors daily.
  • Mainstream all invoices to be received and updated for Mission market.
  • Receive and update all Arrowhead invoices.
  • Evaluate wholesale cost to ensure all categories are marked accordingly to Cost of Sales.
  • Compare merchandise invoices to items received-verified to ensure shipments are correct.
  • Work closely with all vendors to ensure orders are correct and receiving credit on any shorted or damaged product.
  • Stock shelves, racks, cases bins and with new or transferred merchandise.
  • Maintain price book and margin analysis at 2 locations.
  • Quarterly inventory at Mission Market and Arrowhead.
  • Monthly inventory on Deli items for Mission Market.


Cashier

Arrowhead Travel Plaza
09.2009 - 02.2012
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Train new team members on POS system operation.
  • Operated cash register to record transactions accurately and efficiently.

Subway Shift Supervisor

Subway
08.2007 - 11.2009
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas.
  • Prepared and monitored production to maintain optimal production levels and consistently achieve daily targets.
  • Ran Pos register.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for Manager and communicated regularly on goals and sales.
  • Count and control inventories of all items food, cups, forks ect.
  • Food preparation, take, make and expedite all order.

Waitress-hostess

3 Cazadores
02.2008 - 07.2008
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.

Crew Member

Wendy's
04.2003 - 09.2003
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Supported great dining and meal experiences for guests.
  • Accurately operated cash register to process customer payments.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Brewed coffee and tea and changed out drink station syrups.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Prepared salads, soups and sandwiches for customers.

Cashier

Walmart
04.2003 - 09.2003
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.

Education

McLaughlin Highschool
Milton Freewater Oregon

Skills

  • Overstock Management
  • Retail Inventory Management
  • Monthly Audits
  • Cost Control
  • Consumer Trends
  • Category Growth
  • POS Inventory System Operation
  • Margin Monitoring

Timeline

Merchandise Supervisor (In-term)

Arrowhead Travel Plaza
02.2016 - Current

Cashier

Arrowhead Travel Plaza
09.2009 - 02.2012

Waitress-hostess

3 Cazadores
02.2008 - 07.2008

Subway Shift Supervisor

Subway
08.2007 - 11.2009

Crew Member

Wendy's
04.2003 - 09.2003

Cashier

Walmart
04.2003 - 09.2003

McLaughlin Highschool

Similar Profiles

CREATE PROFILE
Jessica McElrathMerchandise Supervisor (In-term)