Jessica McGiboney
Summary
Committed Medical Professional offers 27 years in home healthcare and medical billing in a office and or Clinical atmosphere. Dedicated to delivering consistent and focused attention to client safety, comfort, and dignity. Well-versed in direct patient care and recordkeeping.
Overview
21
21
years of professional experience
Work History
Home Health Caregiver
Home Healthcare Assistance of Rockwall
11.2019 - 12.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Provided mobility assistance such as walking and regular exercising.
Emergency Room Registrar
Hunt Regional Medical Center
06.2015 - 10.2018
- Exceeded department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
- Utilized audits and controls to accurately manage cash.
- Verified insurance coverage, coordinating with insurers to ensure accurate billing information.
- Reduced potential conflicts or misunderstandings among patients or family members through clear explanations of hospital policies and procedures.
- Ensured patient safety by verifying identification and cross-checking information against electronic health records before registering or updating existing accounts.
- Expedited the admission process by accurately collecting demographic and medical history information from patients or family members upon arrival.
- Facilitated smooth transitions between ER departments by effectively communicating pertinent patient details with other registrars and healthcare professionals.
Accounts Receivable Specialist
Mckesson Corporation
11.2000 - 10.2018
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
- Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Monitored accounts to verify compliance with payment terms and schedules.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
- Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Strengthened relationships with clients by maintaining open communication channels regarding invoicing and payment schedules.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Aided in the reduction of bad debt write-offs through diligent monitoring of aging reports and proactive collections efforts.
- Ensured compliance with industry regulations and company guidelines through regular audits of financial documents and record-keeping practices.
- Optimized revenue recovery efforts by utilizing negotiation skills in resolving complex issues related to past due invoices or disputed charges.
- Maintained accurate financial records with meticulous attention to detail in data entry and account management.
- Accelerated financial close processes by ensuring accurate and timely accounts receivable entries.
- Minimized bad debt write-offs, closely monitoring account statuses and initiating preemptive collection efforts.
- Enhanced team knowledge on best practices in accounts receivable management through regular training sessions.
- Cultivated culture of continuous improvement, encouraging feedback on accounts receivable policies and procedures.
- Strengthened relationships with key clients by providing personalized account management services.
- Ensured timely collection of payments by following up on outstanding invoices and negotiating with delinquent accounts.
- Improved client satisfaction with clear, timely communication regarding billing issues and inquiries.
Education
Certificate - EMT Program
Paris Junior College
Greenville, Tx12-2024
Certificate - Real Estate
Champions School of Real Estate
Plano, Tx08-2022
Skills
- Meal preparation
- Emotional support
- Vital signs monitoring
- Personal hygiene assistance
- Compassionate care
- Alzheimer's care
- Dementia care
- Hospice care
- Nutrition management
- Fall prevention
- Patient care
- Documentation
- First aid and safety
- Behavioral support
- Dressing assistance
- Feeding assistance
- Wound care
- Recording vital signs
- Behavior redirection
- Medical charting
- Patient transport
- Mobility support
Timeline
Home Health Caregiver
Home Healthcare Assistance of Rockwall
11.2019 - 12.2021
Emergency Room Registrar
Hunt Regional Medical Center
06.2015 - 10.2018
Accounts Receivable Specialist
Mckesson Corporation
11.2000 - 10.2018
Certificate - EMT Program
Paris Junior College
Certificate - Real Estate
Champions School of Real Estate
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