Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Mckenzie

Cincinnati

Summary

Dynamic and dedicated professional with a strong work ethic and proven customer service excellence at Jungle Jim's Eastgate. Skilled in cash handling and adept at resolving customer complaints, enhancing satisfaction and loyalty. Recognized for maintaining high standards of cleanliness and supporting team collaboration in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Cashier

Jungle Jim's Eastgate
11.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Food Service Worker

Dairy Queen Grill & Chill
09.2023 - 10.2024
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

No Degree - Veterinary Assisting

Great Oaks Career Campus
Milford, OH
05-2026

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Cash handling and management

Timeline

Cashier

Jungle Jim's Eastgate
11.2024 - Current

Food Service Worker

Dairy Queen Grill & Chill
09.2023 - 10.2024

No Degree - Veterinary Assisting

Great Oaks Career Campus

Similar Profiles

CREATE PROFILE