Jessica Mckoy
Olympia,WA
Summary
Quality-focused Property Manager with genuine care for people & property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
25
25
years of professional experience
Work History
Community Manager
Lacey Park Apartments
Lacey , WA
11.2023 - Current
- Conducted tours for potential tenants and answered questions about property.
- Answered telephones to assist customers and resolve issues.
- Collected monthly assessments, rental fees, deposits and payments.
- Created and updated marketing materials for department programs and properties.
- Monitored and documented delinquencies and other forms of income.
- Updated tenant and unit information to keep current in housing database.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Updated Market Survey
- Updated and maintained rental agreement files and documents.
- Oversaw repairs and enhancements by working closely with maintenance staff.
Delivery Driver
Doordash and Walmart
Lacey, WA
04.2021 - 11.2024
- Pick up meals and groceries for customers and deliver them to residential and business customer locations.
Property Manager
Allimor Estates
Tumwater, WA
07.2015 - 06.2016
- Conducted tours for potential tenants and answered questions about property.
- Answered telephones to assist customers and resolve issues.
- Collected monthly assessments, rental fees, deposits and payments.
- Created and updated marketing materials for department programs and properties.
- Monitored and documented delinquencies and other forms of income.
- Updated tenant and unit information to keep current in housing database.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Prepared and submitted reports to supervisor.
- Updated and maintained rental agreement files and documents.
Property Manager
Cornell & Associates
Seattle, WA
02.2014 - 08.2014
- Conducted tours for potential tenants and answered questions about property.
- Answered telephones to assist customers and resolve issues.
- Collected monthly assessments, rental fees, deposits and payments.
- Created and updated marketing materials for department programs and properties.
- Monitored and documented delinquencies and other forms of income.
- Updated tenant and unit information to keep current in housing database.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Prepared and submitted reports to supervisor.
- Updated and maintained rental agreement files and documents.
Property Manager
The Natoma Company
Sacramento, CA
08.2007 - 03.2012
- Conducted tours for potential tenants and answered questions about property.
- Answered telephones to assist customers and resolve issues.
- Collected monthly assessments, rental fees, deposits and payments.
- Created and updated marketing materials for department programs and properties.
- Monitored and documented delinquencies and other forms of income.
- Updated tenant and unit information to keep current in housing database.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Prepared and submitted reports to supervisor.
- Updated and maintained rental agreement files and documents.
Administrative Support
California Shock Trauma Air Rescue
McClellan Park, CA
03.2005 - 05.2006
- Administrative support for the membership department including; answering phones, customer service, processing memberships and merchandise orders, database management and inventory.
Administrative Support
City Drayage
West Sacramento, CA
10.1999 - 03.2005
- Administrative support to VP and Operations manager.
- Employee training
- Claims research
- Customer service.
Education
Associate of Science - Business Administration
SNHU - Southern New Hampshire University
Online 07-2023
Skills
- Property Management
- Tenant Relations
- Maintenance Scheduling
- Maintenance Work Orders
- Lease Renewals
- Rent Collection
- Marketing and Advertising
- Lease Renewals
- Yardi Breeze
- Onsite
- Petscreeningcom
- epremium renters insurance
- Microsoft Office
- Knowledgeable in WA state Fair Housing Laws
- Valid WA driver's license
Timeline
Community Manager
Lacey Park Apartments
11.2023 - Current
Delivery Driver
Doordash and Walmart
04.2021 - 11.2024
Property Manager
Allimor Estates
07.2015 - 06.2016
Property Manager
Cornell & Associates
02.2014 - 08.2014
Property Manager
The Natoma Company
08.2007 - 03.2012
Administrative Support
California Shock Trauma Air Rescue
03.2005 - 05.2006
Administrative Support
City Drayage
10.1999 - 03.2005
Associate of Science - Business Administration
SNHU - Southern New Hampshire University
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