Jessica McManus
Conway,SC
Summary
Professional with extensive experience in leadership, operations, and client service within dining, catering, and event management sectors. Expertise in team building, workflow optimization, and delivering high-quality experiences in fast-paced settings. Demonstrated adaptability in managing complex tasks while upholding exceptional service standards. Strong communication, organizational, and interpersonal skills applicable across various roles and industries.
Overview
4
4
years of professional experience
Work History
Banquet And Catering Assistant Director
The Dunes Golf and Beach Club
04.2025 - Current
- Partnered with the Director on budgeting, vendor coordination, and operational improvements to boost efficiency and service quality.
- Supervised and led all banquet operations, including floor management, staffing, and event logistics.
- Oversaw the execution of high-profile events, including the Myrtle Beach Classic, ensuring seamless service and standout guest experiences.
Catering Director
The Dunes Golf and Beach Club
05.2024 - 04.2025
- Led all catering and banquet operations, from client consultations through full event execution.
- Oversaw budget, contracts, and vendor relationships to maximize profitability and elevate the member experience.
- Managed scheduling and staffing to ensure seamless event coverage and consistent, high-level service.
- Maintained and organized all banquet equipment and inventory to support smooth, efficient operations.
Dining Room Manager
The Dunes Golf and Beach Club
01.2023 - 05.2024
- Supervised daily dining room operations, overseeing staff performance, service quality, and guest experience.
- Trained and mentored servers and support staff, boosting efficiency and lowering turnover through strong leadership and coaching.
- Managed conflict resolution and upheld service standards in a fast-paced, high-volume environment.
Server
The Dunes Golf and Beach Club
05.2022 - 01.2023
- Provided high-quality service in a fast-paced dining environment.
- Addressed member needs promptly to enhance guest experience.
- Maintained cleanliness and organization of service areas throughout each shift.
Education
Some College - Social Work
University of South Carolina
Columbia, South Carolina, SC05-2022
High School Diploma -
Sumter High School
Sumter, SC05.2021
Skills
- Dependability and timeliness
- Analytical problem solving
- Effective time management
- Multitasking abilities
- Clear communication
- Organizational expertise
- Customer relationship management
- Event planning
Timeline
Banquet And Catering Assistant Director
The Dunes Golf and Beach Club
04.2025 - Current
Catering Director
The Dunes Golf and Beach Club
05.2024 - 04.2025
Dining Room Manager
The Dunes Golf and Beach Club
01.2023 - 05.2024
Server
The Dunes Golf and Beach Club
05.2022 - 01.2023
Some College - Social Work
University of South Carolina
High School Diploma -
Sumter High School