Jessica McMullin
Morrow,OH
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Editor
Yelton and Associates
Morrow, OH
01.2019 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Handled incoming calls and directed callers to appropriate department or employee.
- Compiled data from various sources into organized reports for review by management team.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Answered questions from customers regarding products and services offered by the company.
- Drove customer feedback to deliver information to management for corrective action.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Education
High School Diploma -
William Mason High School
Mason, OH05-2013
Bachelor of Science - Psychology
Franklin Univeristy
ColumbusSkills
- Strong grammar
- Excellent phone experience
- Customer service skills
- Strong written and verbal communication skills
- Extremely coachable
- Fast learner
- Typing skills
- Multitasking and Organization
- Psychology degree in progress
- Excellent interpersonal skills
Affiliations
- Avid reader
- Published author
Accomplishments
- 3.8 or higher in all semesters of college
- Multiple member of the president's list at my university
Certification
- Licensed corporate coach with Maxwell Group
Timeline
Editor
Yelton and Associates
01.2019 - Current
High School Diploma -
William Mason High School
Bachelor of Science - Psychology
Franklin Univeristy
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