Jessica McNair
Miami
Summary
With strong problem-solving abilities, a willingness to learn, and excellent communication skills, I have gained valuable knowledge as an instructional design contractor for Whole Foods Market. Throughout my 10 months working on the CE team and 6 years as an instructional designer in the service industry, I have consistently contributed to team success and achieved positive results. Now, I am excited to embrace new challenges and drive organizational objectives forward with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Instructional Designer
Whole Foods Market Inc
01.2024 - Current
- Planned and monitored implementation of technology-based learning programs.
- Designed course materials on the Sapphire Team for UKG Pro, SPSU, Specialty JTC, and Retail Operations and supported implementation.
- Contributed to development of comprehensive employee training courses.
- Worked with various SMEs from the Workforce Planning, Change Enablement, and Retail Operations to create training materials for Non-Retail and Retail Teams
- Designed and delivered web-based, self-directed learning materials using Inkling and Articulate.
Training Content Manager
Popeyes Louisiana Kitchen
01.2023 - 11.2023
- In my role as Training Content Manager, I successfully developed training content for 8 national and market test launches
- I gathered user feedback by visiting restaurants in person and integrated QR codes into the materials, reducing printing costs and enabling rapid updates
- For the 'Easy to Run' restaurant change at Popeyes, I created an Implementation Guide for managers, covering equipment, station, and layout changes
- I also produced a training guide for in-restaurant team member training and a Regional Manager in-person and virtual training deck, focusing on customer service, team member interaction, and restaurant cleanliness.
Instructional Designer
Spatial Data Logic
08.2022 - 01.2023
- In my contract position with Spatial Data Logic, I designed and produced 7 micro-eLearning modules and 7 accompanying narrated videos for New Jersey's home inspectors
- Leveraging recorded video and audio content, I extracted relevant images and screen recordings to craft 7 interactive micro-eLearning modules aimed at facilitating inspectors' proficiency in navigating the company's municipal management software.
Instructional Designer
Exelixis
08.2022 - 09.2022
- During my one-month contract at Exelixis, I efficiently generated 8 training job aids, collected user feedback, and conducted research to enhance content engagement for learners.
Instructional Designer
The Learning Experience
03.2022 - 07.2022
- In my role at The Learning Experience, I efficiently developed 5 Articulate Storyline and Articulate Rise eLearning modules within a 3-month timeframe
- Additionally, I conducted two in-person training sessions for regional managers at the corporate office, incorporating valuable user feedback to enhance the training materials.
Instructional Designer
Museum of Discovery and Science
08.2021 - 12.2021
- During my time at the Museum of Discovery & Science, I developed 10 micro-eLearning modules utilizing Adobe Captivate and Articulate Rise, tailored for STEM education for teachers
- Furthermore, I facilitated in-person sessions aimed at enhancing student engagement in STEM projects within the classroom
- In addition, I conducted hands-on experiment sessions for K-12 students in the field of STEM.
Instructional Design Graduate Assistant
Florida Atlantic University
08.2019 - 10.2021
- In my role at Florida Atlantic University, I was able to work with SMEs to create course material for college students in the College of Education
- Once course material was created, I was able to successfully assign the course material to students on the Canvas LMS system.
Education
Master's degree - Educational/Instructional Technology
Florida Atlantic University
05.2025
Bachelor's degree - Business Administration and Management
Florida Atlantic University
12.2018
Skills
- SCORM
- Training Course Development
- Learning Management Systems
- Camtasia
- Articulate Rise
- Articulate Storyline
- Adobe Creative Suite
- Project Management
- Inkling
- TransPerfect
- Vyond
- Implementation support
- Course material creation
Timeline
Instructional Designer
Whole Foods Market Inc
01.2024 - Current
Training Content Manager
Popeyes Louisiana Kitchen
01.2023 - 11.2023
Instructional Designer
Spatial Data Logic
08.2022 - 01.2023
Instructional Designer
Exelixis
08.2022 - 09.2022
Instructional Designer
The Learning Experience
03.2022 - 07.2022
Instructional Designer
Museum of Discovery and Science
08.2021 - 12.2021
Instructional Design Graduate Assistant
Florida Atlantic University
08.2019 - 10.2021
Master's degree - Educational/Instructional Technology
Florida Atlantic University
Bachelor's degree - Business Administration and Management
Florida Atlantic University