Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessica Medina

West Palm Beach

Summary

Dynamic Security Manager with proven expertise at the Port of Palm Beach, excelling in safety and security procedures. Skilled in training staff on advanced screening techniques and regulatory compliance, while delivering exceptional customer service. Adept at report writing and incident investigation, ensuring a secure and efficient environment for all passengers.

Overview

11
11
years of professional experience

Work History

Security Manager

Port of Palm Beach
Riviera Beach, FL
09.2014 - Current
  • Supervised staff performance, ensuring adherence to safety protocols and regulatory compliance.
  • Facilitated training sessions for new employees on Coast Guard regulation.
  • Trained employees on hand held metal detectors as well as x-ray machines.
  • Delivered exceptional customer service to enhance travel experiences for passengers.
  • Oversaw staff scheduling to optimize workforce efficiency.

Education

Associate of Science - Nursing

Keiser University
West Palm Beach, FL

High School Diploma -

Palm Beach Central
Wellington
05-2010

Skills

  • Report writing
  • Incident reports
  • Safety and security procedures
  • Safety and security regulations
  • Investigation techniques
  • Staff monitoring
  • Schedule oversight
  • Training oversight
  • Security screening

Languages

Spanish
Native or Bilingual

Timeline

Security Manager

Port of Palm Beach
09.2014 - Current

Associate of Science - Nursing

Keiser University

High School Diploma -

Palm Beach Central