Jessica Medrano
Carlsbad,NM
Summary
Exceptional at keeping families organized and composing professional correspondence, Assistant who is a hard worker and multitasker with exceptional phone, scheduling, and documentation skills. Proficient in the use of QuickBooks, also willing to work independently or as a team. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Sales Concierge
Aptive Environmental
Houston, TX
03.2024 - 08.2024
- Answering phone calls, texts, and emails with a friendly and professional attitude.
- Assisting sales representatives and customers with account changes.
- Contacting customers with the account updates.
- Resolving customer complaints and questions.
- Contacting service professionals and area managers as needed
Bank Teller
CNB Bank
Carlsbad, New Mexico
10.2023 - 03.2024
- Managed cash transactions, such as deposits and withdrawals.
- Sold cashier's checks to customer.
- Answered basic checking and savings questions with a professional and friendly demeanor.
- Efficiently performed, accurate mathematical calculations.
- Utilized banking knowledge to recognize customer needs and suggested appropriate banking services.
- Demonstrated positive attitude and a professional image.
- Prioritized military tasks while maintaining accuracy and timeliness.
Invoice Clerk
GAMA LLC
Carlsbad, NM
02.2023 - 08.2023
- Assisted customer by answering questions, responding to inquiries, and handling phone requests.
- Gathered information in order to prepare detailed financial reports for management and stakeholders.
- Kept track of outstanding invoices and assisted with collections.
- Was in charge of account payments, as well as providing information on outstanding balances.
- Copied, logged, and scanned supporting documents before filling everything in clients' files.
Cashier
McAllister's Deli
Carlsbad, NM
07.2021 - 01.2023
- Dependable and friendly cashier, customer service, and cash handling experience.
- Proven record of working effectively in retail and fast-paced environment.
- Exceptional time management and multitasking skills focused on providing customers with excellent check-out services.
- Greeted customers to the store, following through on request and orders.
Education
High School Diploma -
Carlsbad High School
Carlsbad, NM05-2022
Skills
- Invoice Processing
- Time management
- Nupoint
- Data entry
- Self Motivated
- Quickbooks
- Cash Handling
- Customer service
- Problem Resolution
- Organization
Languages
Spanish
Native/ Bilingual
Timeline
Sales Concierge
Aptive Environmental
03.2024 - 08.2024
Bank Teller
CNB Bank
10.2023 - 03.2024
Invoice Clerk
GAMA LLC
02.2023 - 08.2023
Cashier
McAllister's Deli
07.2021 - 01.2023
High School Diploma -
Carlsbad High School