Dynamic professional with extensive expertise in floral design and customer service at Hemphill Flower Shop and Heart Strings. Proven track record in crafting innovative floral arrangements and elevating client satisfaction, driving sales growth. Proficient in inventory management and team collaboration, consistently delivering outstanding results in high-pressure environments. Motivated Office Administrator with 16 years of experience offering office support in Texas Department of Transportation industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.