JESSICA MENCHACA

• An AdvancED accredited institution which provides at risk youth with the opportunity to obtain their high school diploma, by providing the tools to work through the educational, social and emotional barriers to move forward in their education and career pathway. School size 2000+ students
• Provided support to all 8 campuses across Maricopa, Yuma and Pima county as the only social worker in the district.
• Provide resources to students and families to supports around the community
• Assisted students with navigating and accessing social services such as housing and medical care.
• Participate in IEP for social emotional support service minutes
• Monitored students' progress and adapted support plans to meet changing needs.
• De-escalated stressful situations through individual and family crisis interventions.
• Assisted clients in identifying community resources and connecting with appropriate services.
• Maintained regular contact with clients by calling and visiting clients' homes.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Helped clients develop new coping mechanisms and techniques to drive behavior modification.
• Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
• Advocated for clients to assure respected rights and wishes.
• Updated client documentation for accurate, compliant and current records.
• Participated in professional development and training opportunities to enhance clinical skills.
• Developed and maintained strong relationships with community resources for successful referrals.
• Proven ability to learn quickly and adapt to new situations
• Skilled at working independently and collaboratively in a team environment
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Excellent communication skills, both verbal and written

AzEIP provides in home assessment, evaluation, and ongoing services to families with children birth to three, who have developmental delays and/or disabilities

• Conduct initial visit/screening in home and/or community with parents and child
• Maintained accurate records and full compliance with government regulations and agency guidelines for 30-40 families in ongoing caseload.
• Schedule and record IFSP with team and parents to update outcomes and measure progress.
• Identify DDD eligible children, and coordinate with DDD region supervisor for review.
• Serve as a liaison for parents with AZEIP providers, DDD, ALTCS and ADE institutions.

• Southwest Behavioral & Health Services provide behavioral, mental and medical services to the community
• Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
• Conduct child and family assessments, and individualized Family service plans for each child, for an ongoing caseload of 15-20 high risk clients.
• Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
• Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
• Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
• Developed and implemented comprehensive case management plans to address client needs and goals.
• Delivered services to clients locations within specific timeframes

• AzEIP provides in home assessment, evaluation, and ongoing services to families with children birth to three, who have developmental delays and/or disabilities
• Presented information using variety of instructional techniques or formats, such as role-playing, simulations, team exercises, videos and paper copies.
• Ongoing caseload of 20-30 family and children to support.
• Developed and implemented individualized treatment plans (IFSP) for clients.
• Administered assessments to identify clients' needs and establish treatment plans.
• Monitored clients' progress to adjust treatment plans accordingly.
• Assisted clients in identifying community resources and connecting with appropriate services.
• Excellent communication skills, both verbal and written
• Paid attention to detail while completing assignments
• Managed time efficiently in order to complete all tasks within deadlines

AzEIP provides in home assessment, evaluation, and ongoing services to families with children birth to three, who have developmental delays and/or disabilities

• Conduct initial visit/screening in home and/or community with parents and child. With an ongoing caseload to monitor and manage of 40-50 clients.
• Schedule and record i IFSP with team and parents to update outcomes and measure progress
• Maintained accurate records and full compliance with government regulations and agency guidelines.
• Identify DDD eligible children, and coordinate DDD region supervisor for review
• Communicated with clients and service providers to provide updates on IFSP progress.
• Serve as liaison for parents between AZEIP providers, DDD and ADE institutions.
• Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments

• Adult Program (TAP) specializes in serving adults with developmental disabilities who require extended periods of "real work and life" challenges to improve and enhance person’s quality of life.
• Schedule and attend consumer progress meetings with caregivers & consumer. Ongoing caseload of consumers 30-35.
• Collaborated with other program coordinators to achieve consistency in program objectives and services.
• Document behaviors and daily activities for consumers
• Supported planning and coordination of daily program and associated activities.
• Scheduled and supervised staff meetings to discuss new ideas and update consumers' paperwork on program details and milestones.
• Review monthly staff documentation for quality assurance
• Attend and record semi and annual consumer individual progress plans.
• Implemented practices and policies to keep staff members on task and prioritize duties

• The inmate program offers GED, ESL, Computer and college courses to students incarcerated at the Santa Ana Jail.
• Inmate classroom size limited to 25 per session. Overall, graduation rate per year 45 inmate per semester.
• Plan and coordinate along with jail officials, and instructors GED testing every month.
• Responsible for assisting Spanish speakers with GED program.
• Managed small and large groups of students for classroom and remote instruction.
• Instructed students on core subjects of reading and writing.
• Created curriculum and planned course content and methods of instruction.
• Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.

• TAP specializes in serving adults with developmental disabilities who require extended periods of "real work and life" challenges to improve and enhance a person’s quality of life.
• Ongoing caseload of consumers 10-15
• Train consumers in functional skills to attain greater independence
• Assist consumers with personal hygiene, grooming and feeding needs
• Volunteered to help with special projects of varying degrees of complexity.
• Document behaviors and daily activities for assigned consumers
• Assisted with planning and coordinating day-to-day and special program activities.
• Organize and file support service hours for assigned consumers.
• Supported planning and coordination of TAP program and associated activities
• Assisted with planning and coordinating day-to-day and special program activities
• Completed daily consumer logs for assistant program manager and program manager's review

• US EMBASSY-Mexico CIty
• The responsibility of the DEA in foreign offices is to offer guidance to counterparts associated with drug law enforcement in foreign countries
• Responsible for organizing and updating cases on different DEA/DOJ databases
• As well as helping out with any financial documents that need to be updated or track in the financial system
• Maintaining and handling an accurate record of any classified and/or unclassified cable printed that has sensitive information
• In charge of the appropriate distribution amongst the different groups in the office
• Organize and keep updated records and submitting bi-weekly every record on time
• Audit personnel files as necessary.

The Developmentally delayed learners program offers college courses and services to those students who fall under the special program category

• This is determined by the regulations stipulated by the state of CA. Caseload limited to 15 clients per class with 1:4 ratio.
• The program provides services to the community and to Fairview Residential Facility
• Taught courses under guidance of senior instructors.
• Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
• Maintain a safe classroom environment
• Be acquainted with each Fairview students’ “Approaches of Needs and Strategies” form
• Supported student learning objectives through personalized and small group assistance.

• The Acquire Brain Injury program is a two year program through Coastline Community College geared to provide cognitive retraining to adults who suffered a traumatic or non-traumatic brain injury.
• Instruct and facilitate a team of students who struggle cognitively and psychosocially.
• Classroom size ranged from 8-12 per semester.
• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
• Aid students to keep calm and organize, throughout the course of the program
• Hold student family meetings to discuss the progress of the student in the program
• Assist group testing designed to place students in the right team
• Attend monthly staff meetings to discuss program and students’ concerns.
• Managed time efficiently in order to complete all tasks within deadlines
• Demonstrated respect, friendliness and willingness to help wherever needed

• The Acquire Brain Injury program is a two year program through Coastline Community College geared to provide cognitive retraining to adults who suffered a traumatic or non-traumatic brain injury.
• Supported all levels of program, program size varied from 35-45 clients per semester.
• Coordinate student groups during cognitive training exercises
• Encourage students to work through cognitive challenges
• Attend weekly staff meetings to discuss students’ concerns
• Created positive and inclusive classroom environment by helping clients develop social skills and relationships.
• Observed clients' performance and recorded relevant data to assess progress.
• Understood and acclimated to instructor's routine to provide classroom coverage and support.
• Worked with clients to promote cognitive retraining and pro-social development.
• Liaised one-on-one with clients to provide additional support tailored to specific learning needs.
• Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
• Collaborated with instructors and specialists to assess student progress

• Utilized motivational interviewing techniques to encourage positive change in student's school and family interactions.
• Conducted thorough assessments to identify student needs and appropriate intervention strategies.
• Guided students in developing skills and strategies utilizing Leader and Me curriculum.
• Maintained accurate documentation of student and parent interactions, assessments, and progress notes for effective case management.
• Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling and social work field.
• Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
• Conducted assessments to determine progress and performance and report findings to relevant authorities.
• Educated families on available community resources, fostering a sense of empowerment and selfsufficiency.
• Developed individualized counseling plans for students to incorporate short-term and long-term goals.
• Assisted and supported students with IEP's to support their goals, and conducted assessment to identify counseling needs and appropriate interventions.
• Facilitated student and family meetings to raise awareness of student needs and supports.
• Provided translation support during meetings in Spanish.
• Supported staff individually and in a group setting by providing resources and guidance.
• Provided emergency response in crisis situations to diffuse tensions and prevent violence.