Jessica Meuer
Austin,TX
Summary
Hardworking employee enthusiastic about learning the Real Estate field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Sales Agent
Pauly Presley Realty
10.2023 - Current
- Manage assigned leads and proactively engage with potential clients through phone calls, emails, and text messages.
- Conduct thorough needs assessments to match clients with properties that align with their preferences, lifestyle, and budget.
- Provide expert guidance in property search, selection, and acquisition, ensuring a seamless experience from initial contact to closing.
- Efficiently coordinate and schedule property tours, leveraging strong organizational skills and in-depth knowledge of the Austin metropolitan area, including surrounding cities such as Leander, Cedar Park, Hutto, Buda, and Kyle.
- Maintain consistent communication and foster strong client relationships, ensuring personalized service and client satisfaction throughout the buying process.
- Utilize independent transportation to ensure timely attendance at appointments and property tours across the region.
Lead Receptionist
Cute Nail Studio
07.2021 - Current
- Manage client appointments by scheduling, confirming, and optimizing availability for nail technicians and estheticians, ensuring maximum client bookings per day and efficient workflow.
- Provided exceptional client service over the phone and via email, addressing inquiries about salon services, appointment availability, rescheduling requests, and resolving complaints with tact and professionalism.
- Streamlined scheduling processes, balancing technician availability with client demand to enhance operational efficiency and customer satisfaction.
- Maintained a clean, organized, and fully stocked salon environment, ensuring all areas met salon standards and contributed to a welcoming atmosphere for clients.
- Handled client concerns and disputes with professionalism, resolving issues related to cancellations or dissatisfaction with services to maintain client loyalty and satisfaction.
- Processed transactions and managed financial exchanges with accuracy, ensuring efficient cash handling and reconciliation at the end of the day.
- Collaborated effectively with the salon team, fostering a positive and productive work environment through clear communication and teamwork.
Barista
Starbucks
07.2018 - 07.2021
- Engaged with customers in a friendly and energetic manner, providing personalized service, taking orders, and addressing inquiries to ensure a positive customer experience.
- Managed and processed mobile and phone orders, efficiently handling high volumes of remote transactions to meet customer needs promptly.
- Demonstrated strong multitasking abilities in fast-paced environments, maintaining high productivity levels while ensuring accuracy and attention to detail in all tasks.
- Executed financial transactions quickly and accurately, handling cash, credit, and mobile payments with precision to ensure seamless checkouts and customer satisfaction.
Education
Completed 6 courses to completion -
Aceable Online Real Estate School
08.2022
High School Diploma -
Judson High School
Converse, TX05.2017
Skills
- Organization skills, and capability to use organization based programs
- Customer facing positions come naturally
- Excellent multitasking capabilities
- Reading comprehension and technologically efficient
- Competent with Microsoft Suite
- WPM 45
- Client Relations
- Customer Assistance
- Social Media Marketing
Awards
Starbucks Partner of the Quarter
Timeline
Sales Agent
Pauly Presley Realty
10.2023 - Current
Lead Receptionist
Cute Nail Studio
07.2021 - Current
Barista
Starbucks
07.2018 - 07.2021
Completed 6 courses to completion -
Aceable Online Real Estate School
High School Diploma -
Judson High School
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