Jessica Miller
Amityville,NY
Summary
Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.
Overview
4
4
years of professional experience
Work History
Admin Assistant
Barefruit Sugaring and Brows
Westbury, NY
07.2023 - Current
- Facilitated customer support by confirming details and addressing inquiries over the phone.
- Verified guest information and payment options ensuring accuracy and completeness.
- Communicated availability, pricing, and discounts to customers.
- Analyzed customer problems and implemented effective resolutions.
- Worked with reception staff to achieve optimal occupancy levels.
BDC Representative
Hyundai of 110
Farmingdale, NY
11.2022 - 06.2023
- Followed required scripts and guidelines for inbound and outbound sales calls.
- Listened to customer needs to identify and recommend best products and services.
- Disclosed terms of sales with customers and reviewed sales with management.
- Greeted and assisted customers to foster positive experiences.
- Developed strong understanding of vehicle product knowledge to assist with automotive sales and customer questions.
Front Desk Receptionist
Hyundai of 110
Farmingdale, NY
11.2021 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
Education
High School Diploma - undefined
Amityville Memorial High School
Amityville, NY06.2018
Skills
- Positive attitude
- Time management
- Data entry
- File organization
- Verbal communication
- Office management
- Appointment scheduling
- Professional and mature
Additional Information
Suffolk County Exam Civil Service Exam: Office Assistant
Last Four of SSN#: 7568
Timeline
Admin Assistant
Barefruit Sugaring and Brows
07.2023 - Current
BDC Representative
Hyundai of 110
11.2022 - 06.2023
Front Desk Receptionist
Hyundai of 110
11.2021 - 11.2022
High School Diploma - undefined
Amityville Memorial High School