Jessica Miller
Family Nurse Practitioner
Summary
Highly qualified and board-certified Family Nurse Practitioner with a dedication to establishing meaningful connections with patients and their families. Demonstrates a strong commitment to advocating for patients to ensure optimal outcomes. Known for a compassionate and organized approach, consistently managing multiple priorities with a positive mindset. Proven track record of taking on additional responsibilities to support team objectives.
Overview
2025
2025
years of professional experience
6
6
Certifications
Work History
Registered Nurse (Field)
Enhabit Health and Hospice
8 2022 - Current
- Company Overview: Formerly Encompass Home Health and Hospice.
- Venipuncture
- Tracheostomy care.
- Precept new hires.
- Injection administration.
- Medication administration.
- IV administration/monitoring
- Patient and caregiver education.
- Catheter insertion and monitoring.
- Assessment and skilled observation.
- Tube feeding administration/monitoring.
- Central line access and dressing changes.
- Wound care and dressing changes (varied from simple to complex), including wound vac dressing changes.
- Communicated closely with all members of the care team, including physicians, supervisors, family, and other healthcare professionals.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Family Caregiver
Self-employed
12.2020 - 08.2022
- Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
- Assisted patient with physical therapy exercises, promoting improved mobility, and overall health outcomes.
- Enhanced quality of life for patient with neuromuscular disorder by implementing activities tailored to individual needs.
- Collaborated closely with interdisciplinary healthcare teams, integrating recommendations from professionals into a comprehensive patient care plan.
- Supported patient nutrition by preparing healthy meals based on dietary restrictions and preferences.
- Coordinated healthcare appointments for patient, ensuring timely access to necessary medical services.
- Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with the patient.
- Increased independence for patients with mobility limitations by providing appropriate assistive devices and home modifications.
- Ensured safety and comfort for the patient through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported individual to events and activities, medical appointments, and shopping trips.
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Supported daily hygiene needs of patient by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
Registered Nurse (Field)
Encompass Home Health and Hospice
08.2018 - 12.2020
- Venipuncture
- Tracheostomy care
- Precept new hires
- Injection administration
- Medication administration
- IV administration/monitoring
- Patient and caregiver education.
- Catheter insertion and monitoring.
- Assessment and skilled observation
- Tube feeding administration/monitoring.
- Central line access and dressing changes
- Wound care and dressing changes (varied from simple to complex)
- Communicated closely with all members of the care team, including physicians, supervisors, family, and other healthcare professionals.
- Administered medications safely according to established guidelines, while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Provided support for patients' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Registered Nurse, Quality Assurance Specialist
A Plus Coding and QA
08.2018 - 12.2019
- Remote ICD-10 coding, OASIS chart auditing, and quality assurance for multiple home health agencies.
- Worked independently to meet all deadlines.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Maintained knowledge of industry best practices and evolving technologies, staying ahead of emerging quality assurance trends.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
Owner/Operator
Caddy Creek Farm & Equine Rescue
09.2015 - 08.2018
- Managed day-to-day business operations, including budgeting, staffing, and resource allocation.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Provided compassionate, individualized care and rehabilitation to injured and neglected horses, fostering a nurturing environment that prioritized their physical and emotional well-being.
- Applied critical thinking to address emergencies, diagnose issues, and develop solutions to complex animal care challenges.
- Interacted with the community and clients to promote education, wellness, and humane treatment of animals, enhancing communication skills valuable in patient care.
Registered Nurse (Field)
LHC Group Home Health
03.2012 - 09.2014
- Venipuncture
- Tracheostomy care
- Preceptor for new hires
- Injection administration
- Medication administration
- IV administration/monitoring
- Patient and caregiver education
- Catheter insertion and monitoring
- Assessment and skilled observation
- Tube feeding administration/monitoring
- Central line accessing and dressing changes
- Wound care and dressing changes (varied from simple to complex)
- Communicate closely with all members of the care team including physicians, supervisors, family and other healthcare professionals
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Evaluated patient histories, complaints, and current symptoms.
- Recorded details regarding therapies to keep patient charts updated.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Registered Nurse, Legal Nurse Consultant
Tonry & Ginart Law Firm
09.2010 - 09.2012
- Reviewed cases for merit
- Medical record review
- Legal document preparation
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided valuable input during pre-trial conferences based on a deep understanding of both medical terminology and legal processes.
- Continually expanded professional network within the healthcare community to stay informed about industry trends and developments impacting legal nurse consulting work.
- Maximized efficiency within legal teams by effectively managing caseloads and prioritizing tasks according to deadlines.
- Enhanced attorney understanding of complex medical issues by creating clear and concise reports detailing case analysis findings.
Registered Nurse, Emergency Department
Ochsner Medical Center-Northshore
03.2006 - 06.2012
- Company Overview: Formerly Northshore Regional Medical Center.
- Named 2006 Employee of the Year (hospital-wide)
- Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one's care.
- Contributed to improved departmental performance metrics through prompt documentation of assessments, interventions, and patient responses in electronic medical records.
- Conducted patient assessments to determine care priorities, improving treatment outcomes.
- Reduced patient wait times with efficient triage processes.
- Assisted in training and mentoring new nursing staff, ensuring high standards of care.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Provided care across the lifespan from pediatric patients through to geriatric patients.
- Acted as patient advocate; assessed patient status and notified physician of changes.
- Worked as a regional pool ED nurse at Jefferson, LA location (main campus) from 2008 to 2010.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Demonstrated strong clinical reasoning skills when assessing patients' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment, while managing rapidly changing conditions.
- Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated family members and caregivers on patient care instructions.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Upheld professional nursing standards and ethical principles when advocating for patients'' rights, respecting their autonomy, and maintaining confidentiality at all times.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Answered codes quickly and orchestrated efficient, skilled medical care.
Registered Nurse, Emergency Department
Tulane University Hospital and Clinic
07.2004 - 03.2006
- Performed patient assessment and nursing diagnosis.
- Selected for hospital-wide nursing practice committee.
- Provided care for pediatric patients through to geriatric patients.
- Responsible for diverse patient care in a complex, urban environment.
- Provided specialized care to patients with organ transplants and sickle cell anemia.
- Acted as patient advocate; assessed patient status and notified physician of changes
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Promoted a safe and supportive environment for both patients and staff members by adhering to infection control protocols, maintaining equipment, and following safety guidelines.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated family members and caregivers on patient care instructions.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Upheld professional nursing standards and ethical principles when advocating for patients'' rights, respecting their autonomy, and maintaining confidentiality at all times.
- Optimized patient flow within the Emergency Department by collaborating with charge nurses in coordinating bed assignments and discharges according to capacity constraints.
- Enhanced patient satisfaction by delivering compassionate, culturally sensitive care tailored to individual needs and preferences.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Provided valuable support to families during critical situations by offering emotional support, answering questions, and assisting with decision-making processes related to their loved one''s care.
- Prevented potential medication errors by diligently verifying orders, double-checking dosages, and administering medications according to established protocols.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Maintained meticulous records of patient care, ensuring accuracy and compliance with regulations.
- Supported department leadership in implementation of policy changes, leading to improved patient care standards.
- Streamlined emergency department operations, reducing supply waste and optimizing resource use.
- Administered emergency medications to stabilize patients, improving chances for recovery.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Education
Master of Science - Nursing-Family Nurse Practitioner
University of South Alabama College of Nursing
Mobile, AL12-2024
Associate of Science - Nursing (Accelerated)
Our Lady of the Lake College
Baton Rouge, LABachelor of Science - Biology
University of New Orleans
New Orleans, LASkills
Patient Assessment and Management
Medication and IV administration
Health Promotion
Privacy and confidentiality
Healthcare management
Airway Management
Acute care management
Excellent oral communication
Care Planning
EKG Interpretation
Patient Education
Wound Care
Volunteer Experience
Odyssey Hospice, Provided respite care for caregivers of hospice patients, 2001-2002
Research
Clinical Research Intern, University of New Orleans/LSU Medical Center, 1999-2001, Antihypertensive and Lipid Lowering Treatment to Prevent Heart Attack Trial (ALLHAT), Recognized for reenrolling the most patients in ALLHAT across the U.S., Responsible for monthly assessments of patients enrolled in the double-blind clinical trial
Affiliations
American Association of Nurse Practitioners (AANP)
Certification
Certified Legal Nurse Consultant
Hobbies
Horseback riding, beach combing, deep sea fishing
Professional Licensure
- Registered Nurse-State of Mississippi (Multi State Compact Status) License number 890110
Timeline
Family Caregiver
Self-employed
12.2020 - 08.2022
Registered Nurse (Field)
Encompass Home Health and Hospice
08.2018 - 12.2020
Registered Nurse, Quality Assurance Specialist
A Plus Coding and QA
08.2018 - 12.2019
Owner/Operator
Caddy Creek Farm & Equine Rescue
09.2015 - 08.2018
Registered Nurse (Field)
LHC Group Home Health
03.2012 - 09.2014
Registered Nurse, Legal Nurse Consultant
Tonry & Ginart Law Firm
09.2010 - 09.2012
Registered Nurse, Emergency Department
Ochsner Medical Center-Northshore
03.2006 - 06.2012
Registered Nurse, Emergency Department
Tulane University Hospital and Clinic
07.2004 - 03.2006
Associate of Science - Nursing (Accelerated)
Our Lady of the Lake College
Bachelor of Science - Biology
University of New Orleans
Registered Nurse (Field)
Enhabit Health and Hospice
8 2022 - Current
Master of Science - Nursing-Family Nurse Practitioner
University of South Alabama College of Nursing