Jessica Mitchell
Campbell,CA
Summary
Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction
Overview
9
9
years of professional experience
Work History
Driver
VTA Access Transportation
01.2023 - 07.2024
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Pick up and drop off clients to appointment etc.
Patient Coordinator/Technician
Total Vision Optometric
10.2022 - 10.2023
- Scheduling and Rescheduling patient for appointment
- Scanning documents from patient’s charts
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills
Driver/ Receptionist
Amazon
01.2022 - 12.2022
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Transporter
Stanford Hospital
05.2019 - 12.2022
- Sanitizing areas
- Delivering specimens to infusion center
- Refilling stations
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
Server
Webster Retirement Home
06.2016 - 12.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Caregiver
SMHC/CCC
04.2015 - 12.2018
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
Diploma -
Redwood High School
Redwood City, CA06.2011
Skills
- Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction
Timeline
Driver
VTA Access Transportation
01.2023 - 07.2024
Patient Coordinator/Technician
Total Vision Optometric
10.2022 - 10.2023
Driver/ Receptionist
Amazon
01.2022 - 12.2022
Transporter
Stanford Hospital
05.2019 - 12.2022
Server
Webster Retirement Home
06.2016 - 12.2018
Caregiver
SMHC/CCC
04.2015 - 12.2018
Diploma -
Redwood High School