Jessica Mitchell
Queenstown,MD
Summary
Compassionate Caregiver dedicated to enhancing quality of life for residents. Adept at providing patient care, meal preparation, and emotional support. Committed to creating a safe, clean environment while fostering social interaction and joy among residents.
Overview
2026
2026
years of professional experience
Work History
Caregiver
Arcadia Assisted Living
November 2019
- Provided compassionate care to residents, ensuring their comfort and well-being.
- Prepared and served meals, accommodating dietary restrictions and preferences.
- Engaged residents in activities, fostering joy and social interaction.
- Assisted with daily living activities, including hygiene and mobility support.
- Maintained cleanliness and safety of living environments for residents.
Certified Medication Aide
Caroline Center
06.2020 - 02.2021
- Administered medications according to prescribed schedules while monitoring patient responses.
- Maintained accurate documentation of medications to minimize errors during administration.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations in all procedures.
- Prepared accurate medication doses based on healthcare provider prescriptions.
- Reviewed patient progress regularly to assess the impact of medications on health status.
- Turned and repositioned patients to prevent bedsores while providing comfort.
- Engaged positively with patients and families to build lasting professional relationships.
- Unpacked and organized incoming medications to ensure optimum inventory levels.
Office Manager
Electronic Marine Annapolis
03.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Enhanced communication within office by implementing centralized digital messaging platform.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Kept high average of performance evaluations.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Education
High School Diploma - Medical Terminology
Queen Anne’s County High School
Centreville, MDSkills
- Patient care
- Meal preparation
- Emotional support
- Daily living assistance
- Activity engagement
- Hygiene support
- Safety maintenance
- Dietary accommodation
- Compassionate communication
- Team collaboration
Timeline
Office Manager
Electronic Marine Annapolis
03.2021 - Current
Certified Medication Aide
Caroline Center
06.2020 - 02.2021
Caregiver
Arcadia Assisted Living
November 2019
High School Diploma - Medical Terminology
Queen Anne’s County High School
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