Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Mitchum

Overland Park,KS

Summary

Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual, focused and able to lift up to 80 pounds.

Diligent data entry, well-versed in accurately coordinating paperwork such as contracts, purchase orders, requisitions and refund requests. Experienced in working with medical Record inventory and keeping documentation up-to-date for optimal recordkeeping.

Hardworking hairstylist bringing 10+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.

Overview

10
10
years of professional experience

Work History

Patient Service Representative

University Of Kansas Health Systems
10.2019 - 2024
  • Used Epic software to schedule appointments.
  • Handled 50-80 calls per day to address customer inquiries and concerns.
  • Compiled and reviewed medical charts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used coordination and planning skills to achieve results according to schedule.
  • Handled patient inquiries and resolved issues efficiently, ensuring positive experiences.
  • Collaborated with healthcare teams to streamline patient flow and enhance service delivery.

Contract Auditor

Copiesfyi
01.2015 - 01.2016
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Prepared relevant medical records documents in conforomance with HIPAA regulations and payment according to company policy per record.

Haistylist

Great Clips
03.2011 - 2025
  • Worked with customers to resolve any problems, improve operations and provide exceptional customer service.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Transportation Management Coordinator

Unites states Air Force
03.2006 - 03.2014
  • Arranged documentation and reports for follow-up or response to tracer actions.
  • Identified hazardous materials and safely secured or disposed of it.
  • Documented and inventoried freight, cargo and material shipments of all types.
  • Coordinated and monitored movement of personnel and cargo throughout country.
  • Requested and coordinated transport capabilities to meet missions.

Education

Cosmetology license - Cosmetology

Regency Beauty Institute
Olathe, KS
02.2009

Health information management and technology - Health Information Technology

Metropolitan Community College - Kansas City
Kansas City, MO
05.2016

Bachelor of Administrative Studies - Organizational Leadership

Mid America Nazarene University
Olathe, KS
06.2021

Skills

  • Complaint resolution
  • Account management
  • Training development aptitude
  • Quick learner
  • MS Office proficiency
  • Shipping procedures understanding
  • Service standard compliance
  • Medical terminology knowledge
  • Data entry
  • Good listening skills
  • Computer proficient
  • POS systems expert
  • Recordkeeping strengths
  • Retail materials management
  • Key holder experience
  • Creative problem solving
  • Warehousing functions
  • Strategic sales knowledge
  • Money handling abilities
  • Administrative support
  • Technical support

Timeline

Patient Service Representative

University Of Kansas Health Systems
10.2019 - 2024

Contract Auditor

Copiesfyi
01.2015 - 01.2016

Haistylist

Great Clips
03.2011 - 2025

Transportation Management Coordinator

Unites states Air Force
03.2006 - 03.2014

Cosmetology license - Cosmetology

Regency Beauty Institute

Health information management and technology - Health Information Technology

Metropolitan Community College - Kansas City

Bachelor of Administrative Studies - Organizational Leadership

Mid America Nazarene University

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