Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Jessica Kibler
Fayetteville,NC
Summary
Overview
1
Certificate
Work History
Cape Fear Eye AssociatesFayetteville, NC
Ophthalmology Technician
09.2023 - Current
Job overview
- Ordered laboratory tests for the evaluation of eye conditions or diseases.
- Performed diagnostic tests, such as visual acuity testing, confrontational visual fields, color vision, examination of corneal surface, and applanation.
- Provided post-operative instructions to patients regarding medication administration, wound care, and activity restrictions.
- Dilated eyes using mydriatic drops and monitored patient responses to treatment.
- Led patients to exam rooms, collected medical histories, and asked questions regarding health and current medications to provide physicians with optimal initial data.
Old Town Optique
Optometrist Technician
Job overview
- Obtained patient history to include chief complaint, history of present illness, past history, family history, allergies and medications
- Performed screening tests using Auto-Refractor, Icare, Tonopen, Auto-phoropter, Retinal camera, OPTOS, Visual Field 24-2, OCT, Automatic Lensometer, and Snellen Chart
- Administered optical pharmaceutical agents such as Tropicamide, Altafour, Phenylepherine, and Proparacaine.
MyEyeDr
Manager-In-Training/Patient Services Coordinator
Job overview
- Collaborates with General Manager to excel in financial success of office through managing behaviors to drive Key Performance Indicators
- Mentors team members in ongoing development to achieve sales and operational objectives
- Demonstrates eagerness to learn about industry, products, optical office roles and services
- Implements exceptional service standards to ensure patient retention and loyalty
- Supervises in daily offices roles, reports, payroll, store inventories while General Manager is out of office
- Creates and updates patient account information, schedules, appointments, greets patients, and answer telephones
- Switches in office roles to ensure patient satisfaction in office flow needs
- Coordinates information between patients and insurance companies regarding questions or concerns about eligibility, billing and claims
- Analyzes patient records to ensure proper CPT and ICD-10 coding for collecting patient co-payments.
MyEyeDr
EHR Integrations Specialist
Job overview
- Trained 2-7 office staff members on Eyefinity Electronic Health Record, necessary software and equipment across several national locations
- Collaborated with IT and other related departments to facilitate office equipment integration
- Ensured patient screening flow was maintained during integration
- Reinforced company values, protocols for newly acquired offices
- Identified office strengths and weaknesses with provided feedback to office staff including management and corporate.
MyEyeDr
Optometry Technician/ Eye Wear Consultant
Job overview
- Obtained patient history to include chief complaint, history of present illness, past history, family history, allergies and medications
- Performed screening tests using Auto-Refractor, Icare, Tonopen, Auto-phoropter, Retinal camera, OPTOS, Visual Field 24-2, Automatic Lensometer, and Snellen Chart
- Administered optical pharmaceutical agents such as Tropicamide, Altafour, Phenylepherine, and Proparacaine
- Prepared and stocked supplies in patient exam rooms for the Doctor
- Assisted in ordering, dispensing, repairing, adjusting and cleaning glasses using optical tools and heating units when necessary
- Encouraged and demonstrated knowledge of optometrist recommendations for lens materials, lens types, coating and warranties to boost Key Performance Indicators
- Supervised with insertion and removal classes for new contact lens wearers.
Education
Ultimate Medical Academy - ClearwaterClearwater, FL
Associate of Applied Science from Administrative Medical Assisting
09.2014
University Overview
Skills
- Patient Care
- Medical History Obtainment
- Patient Relations
- Physician Assistance
- Appointment Management
- Customer Service Abilities
- Medication Administration
- Office Administration
- Records Management
- Documentation and Recordkeeping
- Customer Engagement
- Timesheet Processing
- Administrative Support
- Office Support
Certification
Foundations of Project Management, Google, https://coursera.org/verify/C2YPRFZN8SV9, 07/2020
Timeline
Ophthalmology Technician
Cape Fear Eye Associates
09.2023 - Current
Optometrist Technician
Old Town Optique
Manager-In-Training/Patient Services Coordinator
MyEyeDr
EHR Integrations Specialist
MyEyeDr
Optometry Technician/ Eye Wear Consultant
MyEyeDr
Ultimate Medical Academy - Clearwater
Associate of Applied Science from Administrative Medical Assisting
Locations
Locations
- Columbus, Georgia
- Fayetteville, NC
References
References
- Wayne Gasser O.D., 706-580-3133, waynegasser@myeyedr.com
- Thea Rossi O.D., 404-323-0168, thearossi@myeyedr.com
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Projects
Projects
Hosted Webinar of Eyefinity EHR with Jimmy Batten, 06/2020
Quote
Sometimes the questions are complicated and the answers are simple.
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