Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Monett

Detroit,MI

Summary

Dynamic retail professional with extensive experience at Meijer, excelling in customer service and sales expertise. Proven track record of enhancing customer satisfaction and loyalty through effective problem-solving and relationship building. Adept at cash handling and inventory management, consistently achieving sales goals and promoting store promotions to drive revenue growth.

Overview

2026
2026
years of professional experience

Work History

Retail Sales Associate

Meijer
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Greeted customers and provided outstanding customer service.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Implemented feedback from customer surveys to enhance shopping experience.
  • Conducted product demonstrations to highlight features and benefits, increasing customer interest.
  • Supported store management in planning and executing seasonal promotions and sales events.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Wrapped, boxed and weighed bakery department products.
  • Performed cash, card, and check transactions to complete customer purchases.

Consultant

FedEx
11.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Greeted customers and provided outstanding customer service.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Implemented feedback from customer surveys to enhance shopping experience.
  • Conducted product demonstrations to highlight features and benefits, increasing customer interest.
  • Supported store management in planning and executing seasonal promotions and sales events.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Wrapped, boxed and weighed bakery department products.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Diploma -

Anchor Bay High School
Fair Haven, MI
05.2009

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Retail sales
  • Reliability and punctuality
  • Store opening and closing
  • Flexible schedule
  • Money handling
  • Product knowledge
  • Cash register operation
  • Relationship building
  • Professional appearance
  • Stocking and receiving
  • Store maintenance
  • Retail store operations
  • Phone etiquette
  • Conflict resolution
  • Customer needs assessment
  • Transaction processing
  • Sales expertise
  • Policy and procedure adherence
  • Stock replenishment
  • Display setup
  • Product recommendations
  • Order processing
  • Fitting room maintenance
  • Product merchandising
  • Sales goals attainment
  • Sales trends
  • Fashion sense
  • Complaint management
  • Self-checkout assistance
  • Regulatory compliance
  • Friendly and outgoing
  • Customer follow-up
  • Verbal and written communication
  • Shelf stocking
  • Cash drawer balancing
  • Price tagging
  • Backroom organization
  • Dressing room support
  • Retail merchandising expertise
  • Account assistance
  • Sell souvenirs
  • Loyalty promotion
  • Stockroom safety procedures
  • Returns and exchanges

Timeline

Consultant

FedEx
11.2022 - Current

Retail Sales Associate

Meijer

Diploma -

Anchor Bay High School

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Jessica Monett