Jessica Montanez Zavala
Modesto,CA
Summary
Dependable Production Worker proficient in assembly line work. Effective at keeping areas clean and neat to avoid delays. Bringing many years of related experience, including measuring and cutting materials, operating equipment, and following work instructions.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
14
14
years of professional experience
Work History
Warehouse Operator
Draxlmaier Automotive
Livermore, California
03.2024 - Current
- Set up tools, dies, jigs, fixtures, gauges and other related parts for use in production operations.
- Performed routine maintenance on equipment to ensure optimal performance.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Monitored and adjusted machine operations as needed for quality assurance.
- Inspected finished products to verify conformity to quality standards.
- Maintained production and quality documentation.
- Checked control panel and gauges during equipment operation.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Hand-assembled needed parts with bolts and screws.
- Produced quality products by palletizing, packaging and assembling finished items.
Warehouse Assistant
Tesla
Fremont, California
05.2022 - 10.2023
- Keep detailed reports of maintenance activities performed on machinery.
- Collaborate with other departments when necessary for successful completion of projects.
- Comply with company policies regarding quality control procedures.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Unload finished products from machines onto conveyors or other transport systems.
- Observe machine operations to detect any problems or defects in the finished product.
Machine Operator Trainee
Penske
Manteca, California
11.2021 - 04.2022
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Performed cycle counts to ensure accuracy of inventory levels.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Labeled containers correctly for product identification purposes.
- Packed goods for shipment in accordance with customer instructions.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Checked all outgoing shipments to ensure accuracy prior to dispatch.
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Assisted in loading finished goods onto delivery vehicles as required.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Inventory Control Auditor
Restoration Hardware
Patterson, California
05.2020 - 08.2021
- Investigated variances between physical count results and established standards for accuracy of data entry.
- Ensured that all transactions are correctly recorded in the system in accordance with company policies and procedures.
- Assisted in developing new processes for tracking inventory movements more effectively.
- Verified inventory records against actual stock on hand, reconciling discrepancies in a timely manner.
- Participated in periodic audits to validate the accuracy of the physical inventories conducted.
- Conducted physical inventories of products and materials, ensuring accuracy and completeness of the count.
- Performed cycle counts to verify accuracy of inventory records at regular intervals.
- Prepared purchase orders for replenishment items according to predetermined order points.
- Maintained detailed documentation concerning all aspects of inventory management activities.
- Updated information regarding inventory movements into computerized systems accurately and efficiently.
- Monitored inventory levels and generated reports to ensure sufficient supply of required items.
- Physically counted inventory and updated information on the computer.
- Wrote reports, authored papers and organized supporting documentation.
Supervisor
Diamond House Cleaning
Folsom, California
07.2013 - 04.2020
- Tracked progress on projects and provided timely feedback to staff members.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained new employees on company policies, job duties, and performance expectations.
- Complied with company policies, objectives and communication goals.
Cashier Supervisor
Sizzler Restaurant
Cameron Park Ca
10.2010 - 11.2012
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
- Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Education
High School Diploma -
Mountain View High Svhool
06-2010
Skills
- Equipment Operation
- Heavy Equipment Operation
- Tool operation
- Quality Assurance
- Customer Service
- Problem-Solving
- Warehouse Operations
- Flexible Schedule
- Hand-Eye Coordination
- Loading and unloading
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Warehouse Operator
Draxlmaier Automotive
03.2024 - Current
Warehouse Assistant
Tesla
05.2022 - 10.2023
Machine Operator Trainee
Penske
11.2021 - 04.2022
Inventory Control Auditor
Restoration Hardware
05.2020 - 08.2021
Supervisor
Diamond House Cleaning
07.2013 - 04.2020
Cashier Supervisor
Sizzler Restaurant
10.2010 - 11.2012
High School Diploma -
Mountain View High Svhool