Devin Henderson
Chicago,IL
Summary
Skilled Deployment Planner with a proven track record in strategic coordination, resource optimization, and enhancing project outcomes. Known for driving significant cost savings and efficiency improvements through meticulous planning and cross-functional collaboration. Expert in utilizing forecasting tools and data analysis to reduce product waste and increase sales, contributing to substantial organizational growth.
Overview
11
11
years of professional experience
Work History
Deployment Planner
McCain Foods USA
Oak Brook, Illinois
03.2025 - 10.2025
- Directed nationwide deployment and redeployment of finished goods across U.S. distribution centers, optimizing SKU-level inventory to maintain target Days of Supply and cut freight costs by 4% while sustaining 98%+ service levels.
- Partnered with Customer Service, Supply Planning, and Operations teams to align production with regional demand, increasing fill rates by 3% and preventing order shortfalls.
- Managed Stock Transfer Orders (STOs) and led cross-functional reviews to eliminate slow-moving and obsolete SKUs, improving working capital by 5% and warehouse efficiency.
- Drove forecast accuracy improvements by collaborating with Demand Planning and leveraging real-time inventory data and advanced Excel analytics.
- Supported the Burger King new SKU launch campaign, coordinating deployments across the U.S. to ensure on-time rollout and flawless execution.
- Championed process improvement initiatives that strengthened SAP ECC/APO data integrity, automated reporting, and enhanced network visibility.
- Awarded the Leadership Excellence Award, nominated by peers for outstanding collaboration, problem-solving, and cross-functional impact.
Deployment Planner
Genpact
Chicago, IL
01.2021 - 10.2024
- Led the creation and execution of deployment plans, enhancing product delivery efficiency and timeliness through SAP, APO, and OMP
- Served as a key Subject Matter Expert, introducing cost-saving procedures that significantly reduced weekly expenses, waste and resolved slow-moving, aged, obsolete, and/or discontinued finished goods across 40 locations
- Forged strong partnerships with cross-functional teams, identifying and addressing operational inefficiencies to streamline order fulfillment, leading to a 20% reduction in order fulfillment cycle
- Utilized data analysis and forecasting tools to anticipate demand and adjust deployment actions, resulting in a 7% reduction in product waste and a 15% increase in sales revenue
- Congruently managed the deployment for up to 5 Kraft-Heinz warehousing facilities for various categories such as Mac & Cheese, Peanuts, and Potatoes
- Maintained performance metrics dashboard, providing real-time visibility into key operational metrics such as delivery time, inventory levels, and customer satisfaction, which helped the company to make data-driven decisions
- Developed and maintained relationships with key vendors and carriers, resulting in a 20% reduction in transportation costs and a 5% improvement in on-time delivery performance
- Conducted thorough analysis of inventory levels and demand forecasts, resulting in a 15% reduction in excess inventory and a cost savings of roughly $100,000 per quarter
- Partnered with retailers and suppliers using CPFR methods to align on demand forecasts and optimize inventory management, resulting in a 12% improvement in forecast accuracy, a 15% reduction in stock cuts, and a 10% increase in overall supply chain efficiency across 40+ locations.
- Implemented Lean Six Sigma principles in order to improve operational efficiency.
Territory Account Specialist
Avadim Health
Chicago, IL
01.2019 - 04.2020
- Directed the sales performance within a geographic territory to the food chain including independent pharmacies and retail wholesalers
- Accurately processed sales records, strategies, and goals through Pipedrive (CRM)
- Promoted products accomplished and developed from research, clinical studies, and publications supporting the brand
- Conducted site visits to assess needs, exhibit products, and recommend product solutions for customer requirements
- Collaborated with retailers on intensifying product exposure through optimal locations, shelf positions, and signage
- Evaluated customers’ needs and recommend sales strategies to endorse brand effectiveness and product benefits
- Created, developed, and implemented a master routing plan to maximize time and market penetration
- Executed restructured marketing strategies to promote brand reputation, exposure, customer traffic, and sales
- Increased quarterly sales and achieved the Top20 rank out of100+ representatives to drive sales
AWG Default Resolution Specialist
Financial Management Systems
Rolling Meadows, IL
02.2015 - 12.2018
- Communicated with customers via telephone for collections and administered compliance on calls according to the Department of Education's rules and regulations and the FDCPA (Fair Debt Collection Practices Act)
- Monitored the collection queue and concurrently shuffled from skip tracing to managing inbound and outbound calls using skip tracing tools, social media outlets, and credit reports
- Collected, reviewed, and accomplished the paperwork to assist borrowers with settlements and loan rehabilitation
- Negotiated and established a contract with the Department of Education to locate, consult, educate, and advise borrowers on finding resolutions for defaulted student loans
Account Manager
West Chicago Marketing
Rolling Meadows, IL
10.2014 - 01.2015
- Spearheaded advertising for Fortune500 companies and100 clients from the television and entertainment industry
- Specialized in client acquisition and retention in the Western and Northern Chicago Land area
- Conducted marketing and sales to potential business customers and retained existing business accounts
Sales Lead Generation Specialist
ACCO Brands
Lake Zurich, IL
08.2014 - 09.2014
- Managed leads, contacts, accounts, and created opportunities for prospective clients in Salesforce.com
- Developed new businesses within the target market and exceeded sales objectives
Education
Bachelor of Science - Communications, Business
Eastern Michigan University
01.2013
Skills
- Account Management
- Data Analysis
- Strategic Planning & Implementation
- Lean Six Sigma
- Sales & Revenue Generation
- Forecasting
- Inventory Management
- Operational Efficiency
- Business Growth Management
- Customer Service & Client Relations
- Applications: Microsoft Office, SAP-APO/ECC, OMP, TLO, Titanium, Pipedrive, Salesforcecom
Timeline
Deployment Planner
McCain Foods USA
03.2025 - 10.2025
Deployment Planner
Genpact
01.2021 - 10.2024
Territory Account Specialist
Avadim Health
01.2019 - 04.2020
AWG Default Resolution Specialist
Financial Management Systems
02.2015 - 12.2018
Account Manager
West Chicago Marketing
10.2014 - 01.2015
Sales Lead Generation Specialist
ACCO Brands
08.2014 - 09.2014
Bachelor of Science - Communications, Business
Eastern Michigan University