Jessica Moorer
Fairfield,AL
Summary
Hardworking and Detail-Oriented with Extensive Experience in Payment Processing, Customer Service, and Record Management
Dependable and organized professional with a strong background in payment handling, insurance verification, and customer service. Proven ability to manage multiple tasks efficiently, work collaboratively in team environments, and ensure accurate recordkeeping. Highly skilled in analyzing financial data, managing claims, and maintaining compliance with organizational policies and regulations.
Overview
17
17
years of professional experience
Work History
Patient Access Specialist
Saint Vincent Hospital (R1RCM)
Birmingham, AL
11.2007 - Current
- Verified patient insurance coverage, processed copays, and handled credit card transactions.
- Accurately maintained patient registration information in electronic health records (EHR).
- Assisted with scheduling, pre-registration activities, and verifying patient demographics and insurance details.
- Addressed customer inquiries related to account balances, billing statements, and payment histories, ensuring timely resolution.
Peak Season Driver
United Parcel Services, UPS
Tuscaloosa, AL
10.2022 - 02.2023
- Delivered packages efficiently, ensuring timely and secure distribution.
- Verified inventory loads and ensured accurate documentation of delivery and pickup information.
- Collaborated with dispatchers for updates on delivery routes and schedules.
- Maintained comprehensive records of daily mileage, fuel usage, and other essential data.
Parking Cashier
Medxcel
Birmingham, AL
11.2007 - 08.2018
- Processed parking payments using various methods, including cash and credit cards, while ensuring transaction accuracy.
- Maintained daily transaction logs and safeguarded cash register funds.
- Provided exceptional customer service, resolving issues and answering inquiries regarding parking policies and procedures.
Education
GED -
GED Testing Service
Homewood, AL08-2022
Skills
- Claims Billing Research
- Insurance Verification
- Financial Data Analysis
- Payment and Transaction Management
- Customer Service and Dispute Resolution
- Recordkeeping and Documentation
- Multi-tasking and Time Management
- Telephone and Communication Management
Timeline
Peak Season Driver
United Parcel Services, UPS
10.2022 - 02.2023
Patient Access Specialist
Saint Vincent Hospital (R1RCM)
11.2007 - Current
Parking Cashier
Medxcel
11.2007 - 08.2018
GED -
GED Testing Service
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