Jessica Moose
Corona,CA
Summary
A highly motivated and detail-oriented professional with a Bachelors degree in Healthcare Administration/ Business Management and 8+ years of experience in the industry. Possesses a solid understanding of policies, regulations, and compliance requirements. Skilled in patient assessment, medical documentation, and treatment coordination. Strong communicator with a proven ability to collaborate with medical teams and deliver high-quality patient care in fast-paced environments. Committed to continuous learning and patient advocacy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Lead
Miniso
Rancho Cucamonga, CA
01.2025 - Current
- Experienced and results-driven Lead Associate with a proven track record in team leadership, customer service, and operational efficiency. Skilled in overseeing daily operations, managing and mentoring teams, and ensuring the seamless execution of tasks to meet company objectives. Demonstrates strong problem-solving abilities, exceptional communication skills, and a commitment to fostering a collaborative work environment. Adept at handling complex situations and driving continuous improvement in processes, resulting in enhanced customer satisfaction and business performance.
Caregiver/Personal Assistant
Care At Home, LLC
Corona, CA
03.2024 - Current
- Compassionate and reliable caregiver with 6+ years of experience providing personalized, hands-on support to elderly, disabled, and chronically ill individuals. Skilled in assisting with daily living activities such as bathing, dressing, grooming, and meal preparation, while ensuring clients maintain dignity and comfort. Experienced in medication reminders, mobility assistance, and monitoring for changes in health or behavior. Known for creating a safe, clean, and emotionally supportive environment, building strong relationships with both clients and their families. Dedicated to improving quality of life and promoting independence wherever possible.
Warehouse Associate
Amazon
Corona, CA
07.2023 - 12.2024
- Responsible for various tasks within the fulfillment center, including picking, packing, and shipping customer orders. Ensure that products are accurately processed and meet quality standards while maintaining a safe and efficient work environment.
Care Coordinator/DSP
Eddington House
Upland, CA
05.2020 - 05.2023
- Collaborating with other staff members, including social workers, therapists, and case managers, to provide comprehensive care for the boys. Implementing behavior management plans and therapeutic interventions as needed. Providing crisis intervention as needed. Administering medication and monitoring health concerns. Maintaining appropriate boundaries with the boys and ensuring their safety. Participating in staff meetings, trainings, and professional development opportunities. Performing other duties as assigned by the supervisor.
Warehouse Worker
Zumiez
Corona, CA
05.2021 - 08.2022
- Organizing and accounting inventory, picking and packing orders, inventory control, customer service, maintain sales goals, practices warehouse safety protocols
Caregiver
Oakview
Thousand Oaks, CA
12.2019 - 08.2021
- Maintain and update records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Provide clients with communication assistance, typing their correspondence or obtaining information for them.
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
- Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
Retail Sales Associate/Lead
Target
03.2017 - 12.2020
- Prepare merchandise for purchase or rental.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Clean shelves, counters, and tables.
- Inventory stock and requisition new stock.
- Greet customers and ascertain what each customer wants or needs.
- Exchange merchandise for customers and accept returns.
- Maintain records related to sales.
- Ticket, arrange, and display merchandise to promote sales.
- Place special orders or call other stores to find desired items.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
- Compute sales prices, total purchases, and receive and process cash or credit payment.
Retail Sales Associate/Key Holder
Hot Topic
10.2014 - 03.2018
- Use computers to produce signage.
- Take photographs of displays or signage.
- Cut out designs on cardboard, hardboard, or plywood, according to motif of event.
- Develop ideas or plans for merchandise displays or window decorations.
- Consult with store managers, buyers, sales associates, housekeeping staff, or engineering staff to determine appropriate placement of displays or products.
- Maintain props, products, or mannequins, inspecting them for imperfections, doing touch-ups, cleaning up after customers, or applying preservative coatings as necessary.
- Attend training sessions or corporate planning meetings to obtain new ideas for product launches.
- Instruct sales staff in color coordination of clothing racks or counter displays.
- Assemble or set up displays, furniture, or products in store space while utilizing colors, lights, pictures, or other accessories to display the product.
- Select themes, lighting, colors, or props to be used.
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
- Collaborate with others to obtain products or other display items.
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
- Obtain plans from display designers or display managers and discuss their implementation with clients or supervisors.
- Install decorations, such as flags, banners, festive lights, or bunting on or in building, street, exhibit hall, or booth.
- Store, pack, and maintain inventory records of props, products, or display items.
- Dress mannequins for displays.
- Supervise or train staff members on daily tasks, such as visual merchandising.
- Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.
Education
Bachelor's Degree - Healthcare Administration & Business Management
DeVry University
Master of Science - Nursing
Westcliff University
Irvine, CASkills
- Clerical experience
- Writing skills
- Crisis Intervention
- Computer skills
- Supervising
- Healthcare Management
- Microsoft Excel
- Medication Administration
- Interviewing
- Special Education
- Communication skills
- Customer service
- Social Work
- Retail sales
- Merchandising
- Microsoft Office
- Vital signs
- Direct support
- Management
- Cash handling
- Behavior Management
- Special education
- Public health
Certification
- BLS Certification
- CDL
- First Aid Certification
- CPR Certification
Timeline
Sales Lead
Miniso
01.2025 - Current
Caregiver/Personal Assistant
Care At Home, LLC
03.2024 - Current
Warehouse Associate
Amazon
07.2023 - 12.2024
Warehouse Worker
Zumiez
05.2021 - 08.2022
Care Coordinator/DSP
Eddington House
05.2020 - 05.2023
Caregiver
Oakview
12.2019 - 08.2021
Retail Sales Associate/Lead
Target
03.2017 - 12.2020
Retail Sales Associate/Key Holder
Hot Topic
10.2014 - 03.2018
Bachelor's Degree - Healthcare Administration & Business Management
DeVry University
Master of Science - Nursing
Westcliff University