Jessica Morales
Alamo,CA
Summary
Motivated and personable professional with a strong commitment to delivering exceptional customer service across diverse work environments. I bring an enthusiastic attitude, a willingness to learn, and a genuine interest in international trade and global business operations. I am focused on continuously developing my skills, strengthening my professional abilities, and contributing positively to organizational goals. Dedicated to gaining meaningful experience that supports both my long‑term career growth and personal development. Motivated and personable professional with a strong commitment to delivering exceptional customer service across diverse work environments. I bring an enthusiastic attitude, a willingness to learn, and a genuine interest in international trade and global business operations. I am focused on continuously developing my skills, strengthening my professional abilities, and contributing positively to organizational goals. Dedicated to gaining meaningful experience that supports both my long‑term career growth and personal development.
Overview
4
4
years of professional experience
Work History
Buyer
Jabil
08.2021 - 03.2023
- Manage purchasing of recurring products and services to ensure continuous supply flow.
- Maintain and strengthen relationships with suppliers while negotiating improved terms.
- Plan and execute purchasing processes aligned with company needs and deadlines.
- Record purchases, payments, and invoices with accuracy and attention to detail.
- Handle email and phone communication with internal teams and vendors.
- Support company objectives by ensuring timely and cost‑effective procurement.
Export Coordinator
Agropecuaria Bermudez S. P. R. De R. L De C. V
01.2021 - 08.2021
- Coordinated export documentation ensuring compliance with international regulations.
- Managed logistics and transportation arrangements for timely product delivery.
- Collaborated with suppliers to streamline inventory management processes.
- Analyzed shipping routes to optimize cost efficiency and delivery times.
- Assisted in resolving customs issues, minimizing delays in shipments.
Support Specialist
SYSETI
08.2020 - 01.2021
- Provided technical support to clients, resolving issues efficiently and enhancing user satisfaction.
- Collaborated with cross-functional teams to streamline support processes and improve service delivery.
- Trained new staff on support protocols, ensuring consistent adherence to company standards.
- Conducted system diagnostics to identify and troubleshoot client concerns promptly.
- Delivered product training to clients and internal users.
Sales Advisor
Hyundai
01.2020 - 07.2020
- Assisted customers in selecting vehicles based on needs and preferences.
- Provided product knowledge to enhance customer experience and satisfaction.
- Conducted follow-up communications to maintain customer relationships post-sale.
- Collaborated with team members to streamline sales processes and improve efficiency.
Receptionist
CNDH
04.2019 - 12.2019
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Developed and maintained filing systems for confidential documents and records management.
- Facilitated communication between departments to streamline information flow and enhance service delivery.
- Assisted in coordinating office events, improving employee engagement and organizational culture.
Education
BBA - International Relations
UNIVERSIDAD AUTONOMA DE CHIHUAHUA
CHIHUAHUA, CHIHUAHUA, MEXICO06-2020
Skills
- Purchase order management
- Relationship building
- Multi-tasking strength
- Materials sourcing
- Logistics
- SAP
- Customer Service
- International Trade
- Technical Support
- Training
- Administration
- Problem Solving
- Bilingual Communication
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Buyer
Jabil
08.2021 - 03.2023
Export Coordinator
Agropecuaria Bermudez S. P. R. De R. L De C. V
01.2021 - 08.2021
Support Specialist
SYSETI
08.2020 - 01.2021
Sales Advisor
Hyundai
01.2020 - 07.2020
Receptionist
CNDH
04.2019 - 12.2019
BBA - International Relations
UNIVERSIDAD AUTONOMA DE CHIHUAHUA