Jessica Moreno
Modesto,CA
Summary
Meticulous Medical Records Clerk with 15-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Reliable Medical Records Clerk with 15 years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Receptionist position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Medical File Clerk
Kaiser Permanente
Modesto, CA
04.2006 - 07.2021
- Maintained accuracy, completeness and security for medical records and health information.
- Maintained database for storage and retrieval of medical records.
- Input data into computer programs and filing systems.
- Followed exact procedures for handling transfers and other releases of medical records.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Filed and retrieved patient records for provider.
- Enhanced office productivity by handling high volume of callers per day.
- Reviewed and sent medical records to other physicians upon request.
- Handled office inventory by ordering new supplies and scheduled equipment services and repairs.
- Organized paperwork such as charts and reports for office and patient needs.
Medical Receptionist ( Externship)
Dr. Evnin
Ceres, CA
10.2005 - 11.2005
- Checked patient insurance, demographic and health history to keep information current.
- Supported office staff and operational requirements with administrative tasks.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Library Assistant
Institute Of Technology
Modesto, CA
05.2005 - 09.2005
- Handled check-in and check-out process of library books and materials at circulation desk.
- Maintained circulation desk for lending periodicals and books to patrons.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Placed books on proper shelves when returned to circulation.
Education
Certificate - Medical Office Administration
Institute of Technology
Modesto CA11.2005
High School Diploma -
Robert T. Elliott Education Center
Modesto, CA05.2004
Skills
- Attention to Detail
- Data Entry
- MS Office
- Self-Motivated
- Good Telephone Etiquette
- Problem-Solving
- Organization and Time Management
- Written Communication
- Analytical and Critical Thinking
- Excellent Communication
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Teambuilding
Languages
Spanish
Native or Bilingual
Timeline
Medical File Clerk
Kaiser Permanente
04.2006 - 07.2021
Medical Receptionist ( Externship)
Dr. Evnin
10.2005 - 11.2005
Library Assistant
Institute Of Technology
05.2005 - 09.2005
Certificate - Medical Office Administration
Institute of Technology
High School Diploma -
Robert T. Elliott Education Center
Similar Profiles
Marie A. StevensonMarie A. Stevenson
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
MICHAEL NAVAMICHAEL NAVA
Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group
Karina MaheyKarina Mahey
Teleservice Representative at Kaiser Permanente - The Permanente Medical GroupTeleservice Representative at Kaiser Permanente - The Permanente Medical Group
Edith NagunaEdith Naguna
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group
Sean AllenSean Allen
HVAC Service Technician at DeHart Plumbing, Heating & AirHVAC Service Technician at DeHart Plumbing, Heating & Air