Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Skills Trainer
Visiting Nurses Association
08.2022 - Current
Improved employee performance by designing and implementing effective training programs.
Enhanced trainee engagement through interactive workshops and hands-on activities.
Implemented diverse instructional methods, optimizing trainee engagement.
Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
Collaborated with subject matter experts to create accurate and up-to-date content for training sessions.
Stayed current on industry trends and advancements, incorporating new techniques into existing training programs as needed.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Provided coaching and one-on-one mentoring to help individuals reach their full potential within the organization.
Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
Mentored new hires, resulting in stronger staff development and increased productivity.
Patient Care Manager
Visiting Nurse Association
12.2019 - 08.2022
Enhanced staff efficiency through comprehensive training programs and performance evaluations.
Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
Ensured compliance with healthcare regulations by implementing policies and procedures for the highest quality of care.
Managed budgets and resources effectively to reduce departmental costs while maintaining high standards of care.
Evaluated staff performance regularly, providing constructive feedback and opportunities for professional growth.
Increased patient safety by enforcing strict infection control measures and monitoring adherence to protocols.
Promoted a positive work environment by fostering effective communication, teamwork, and employee engagement.
Oversaw day-to-day operations of the department, ensuring seamless coordination between all members of the care team.
Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
Maintained detailed records in compliance with agency standards and regulations.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
RN Case Manager
Visiting Nurse Association
12.2005 - 12.2019
Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
Conducted thorough assessments of patients needs, enabling more accurate diagnoses and targeted interventions.
Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
Educated patients and families on available community resources, facilitating access to necessary support services.
Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
Analyzed patient responses to medications, therapies and variances in plans of care.
Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
Documented treatments delivered, medications and IVs administered.