Jessica Morris
Yonkers
Summary
Dedicated CMA/EMT with extensive experience in multi-physician family practices and hospital environments. Proven expertise in administrative functions, complemented by a strong commitment to exceptional patient and client care. Recognized for outstanding customer service skills and the ability to foster positive relationships within diverse healthcare settings. Passionate about contributing to a collaborative team focused on enhancing patient outcomes and operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant-Pediatrics
WestMed/Summit Health
11.2024 - Current
- Prepares the examination room. Escorts patient into the room. Cleans examination room when exam is complete.
- Maintains efficient patient flow.
- Ensures proper preparation for patient visit. Prepares pertinent information needed for patient visit.
- Answers the telephone in an appropriate manner. Directs calls and/or takes accurate messages.
- Schedules appointments accurately and appropriately according to departmental guidelines.
- Consistently and accurately stocks examination rooms with all necessary supplies.
- Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
- Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.
- Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
- Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.
Health Specialist/Administration Assistant
St. Peter’s Child Care Center/Family Services of Westchester
08.2023 - 09.2024
- Children and staff health files, health services tracking system (COPA) and documentation
- Monitors the ongoing health status and needs of enrolled children
- Administration of medications per program's policy and doctor's orders
- Assist in providing individualized treatment plans for children with chronic or acute illness
- Organize and schedule appointments and meetings
- Produce and distribute correspondence memos, letters, faxes, and forms
- Provide general support to visitors
- Provide information by answering questions and requests
- Prepare and monitor invoices
- Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining
- Equipment inventories; evaluating new equipment and techniques
- Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
Liaison Worker for BHS Alcohol & Detox
St. John’s Riverside Hospital Park Care Pavilion
08.2022 - 10.2023
- Greet and receive patients professionally.
- Digitize previous patient data.
- Validate and verify the medical insurance plans of patients.
- File documents regarding patient records.
- Follow the admission criteria policy to prescreen potential clients for the inpatient detoxification and rehabilitation programs.
- Arrange for the transport of clients to and from inpatient and outpatient facilities when indicated.
- Provide outreach and screening services to referral agencies and directly to patients who schedule an intake appointment.
- Answer phone calls and redirect them to the correct party.
- Update patient accounts with registration, insurance, demographic, scheduling, and billing data.
Registrar for BHS Alcohol & Detox
St. John’s Riverside Hospital Park Care Pavilion
05.2020 - 08.2022
- Greet and receive patients professionally.
- Digitize previous patient data.
- Validate and verify the medical insurance plans of patients.
- File documents regarding patient records.
- Follow the admission criteria policy to prescreen potential clients for the inpatient detoxification and rehabilitation programs.
- Arrange for the transport of clients to and from inpatient and outpatient facilities when indicated.
- Provide outreach and screening services to referral agencies and directly to patients who schedule an intake appointment.
- Answer phone calls and redirect them to the correct party.
- Update patient accounts with registration, insurance, demographic, scheduling, and billing data.
Certified Medical Assistant for Hope Center
St. John’s Riverside Hospital Park Care Pavilion
08.2016 - 05.2020
- Collect blood, tissue, or other laboratory specimens and log the specimens.
- Demonstrated proficiency in taking patient medical histories and vital signs and performing venipuncture and various diagnostic procedures and ancillary tests.
- Ensured the cleanliness, sanitation, and maintenance of all facilities, patient rooms, and equipment.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Routine EKG/ECG directed by a physician.
- Schedule patients for follow-up appointments and specialty appointments.
- Stock and order supplies.
- Assist in government grants and regulations to guarantee patient quality care.
- The HOPE Center at Park Care Pavilion provides the highest quality medical, mental health, and case management to area residents affected with HIV in one convenient location.
Certified Medical Assistant for BHS Alcohol & Detox
St. John’s Riverside Hospital Park Care Pavilion
06.2013 - 08.2016
- Collect blood and laboratory specimens as well as log the specimens.
- Demonstrated proficiency in taking patient medical histories and vital signs and performing venipuncture and various diagnostic procedures and ancillary tests.
- Ensured the cleanliness, sanitation, and maintenance of all facilities, patient rooms, and equipment.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Routine Rounds to ensure the safety of patients.
- Search patient belongings for contraband upon arrival on the detox floor.
- Routine EKG/ECG directed by a physician.
Certified Medical Assistant
PARK AVE FAMILY MEDICAL PRACTICE
01.2011 - 01.2012
- Serve as a key member of the interdisciplinary healthcare team for a busy family medical practice. Assist two MDs as well as two PA teams in ensuring optimal patient care and smooth daily functioning of the office.
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipuncture, injections, and various diagnostic procedures and ancillary tests.
- Experience with children and pediatric procedures.
- Ensured the cleanliness, sanitation, and maintenance of all facilities, exam rooms, and equipment.
- Reacted calmly and effectively in emergencies, and added the personal, caring touch that immediately put patients at ease.
- Assisted physicians to examine and treat patients, providing instruments or materials, or dispensing injections.
- Collect blood, tissue, or other laboratory specimens and log the specimens. Prepare and administer medications as directed by a physician.
- Authorize drug refills and provide prescription information to pharmacies.
- Interview patients to obtain medical information, record patients' medical history, vital statistics, or information such as test results in medical records.
Education
AA - Psychology
Bronx Community College
The Bronx, NY06-2021
Emergency Medical Technician -
Code One
The Bronx, NY06-2021
Certified Medical Assistant (CMA) -
Sanford Brown Institute
White Plains, NY06-2011
High School Regents Diploma -
Lincoln High School
Yonkers, NY06-2009
Skills
- Excellent skills in phlebotomy
- Responsible/Team Worker
- In-depth knowledge of quality assurance of testing techniques
- Strong attention to detail
- Strong organization skills and very resourceful
- Strong computer / IT skills
- Eager to learn and works well under pressure
- Ability to recognize problems and issues and resolve them in a timely matter
- Strong supervisor and management skills and assisting management and higher superiors in making patient quality care
- Strong leadership skills
Certification
- Certified Medical Assistant
- Certified Emergency Medical Technician
- Certified in CPR by the American Heart Association
- NYS Security License
Trainings
- MAT-Medication Administration Training (NYS OCFS)
- Mandated Reporter
Skills in Clinical & Administrative include
- Medical Office Management
- Medical Billing & Coding
- Medical Records Management
- Athena (Hospital/Office EMR)
- Meditech (Hospital EMR)
- Phlebotomy (15Yr+ Experience)
- Vital Signs
- Ear Lavashes
- Bone Density
- MSWord/Excel/PowerPoint/Outlook
- Specialty Scheduling
- Bookkeeping & Filing
- Injections
- Handling Specimens
- X-Rays
- Pap Smears
- PFT
- Admin. Shots
- Stitches/Wounds
- Marketing/Advertisement
- HIV Knowledge
- Urine Drug Screens
- Hearing Screening/Test
- Patient Scheduling
- EKG
- Patient Education
- HIPAA Knowledge
- Urinalysis
- Sterilization
- Venus Doppler
- PAD
- Holter Monitors
- Registration
- Spot Vision/Vision Screening
Timeline
Medical Assistant-Pediatrics
WestMed/Summit Health
11.2024 - Current
Health Specialist/Administration Assistant
St. Peter’s Child Care Center/Family Services of Westchester
08.2023 - 09.2024
Liaison Worker for BHS Alcohol & Detox
St. John’s Riverside Hospital Park Care Pavilion
08.2022 - 10.2023
Registrar for BHS Alcohol & Detox
St. John’s Riverside Hospital Park Care Pavilion
05.2020 - 08.2022
Certified Medical Assistant for Hope Center
St. John’s Riverside Hospital Park Care Pavilion
08.2016 - 05.2020
Certified Medical Assistant for BHS Alcohol & Detox
St. John’s Riverside Hospital Park Care Pavilion
06.2013 - 08.2016
Certified Medical Assistant
PARK AVE FAMILY MEDICAL PRACTICE
01.2011 - 01.2012
AA - Psychology
Bronx Community College
Emergency Medical Technician -
Code One
Certified Medical Assistant (CMA) -
Sanford Brown Institute
High School Regents Diploma -
Lincoln High School