Summary
Overview
Work History
Education
Skills
Professional Training Licenses
Timeline
Generic

Jessica Morrisson

Blackstone,MA

Summary

Dedicated and team-oriented former Starbucks barista with a passion for baking from scratch and the power of fostering connections over a sweet treat and a cup of coffee. Skilled in fast-paced, hospitality-driven environments, following precise recipes, and maintaining high standards of quality and efficiency. Eager to apply hands-on experience in food service and a keen eye for detail to a dynamic bakery and coffeehouse setting, contributing creativity, adaptability, excellent interpersonal skills, and a strong work ethic.

Overview

11
11
years of professional experience

Work History

Barista

Starbucks
04.2024 - 02.2025
  • Prepared and served a wide variety of handcrafted beverages with focus on quality and consistency.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Fostered loyal customer base by remembering regulars' names and orders, making them feel valued.

Medical Assistant and Patient Care Coordinator

Lisa Harding MD LLC
05.2022 - 01.2024
  • As a Medical Assistant at a small private psychiatric practice, I assisted 2 psychiatrists and 1 part-time PA with patient care, workflow, and procedures including: IV ketamine, Spravato (esketamine), and Transcranial Magnetic Stimulation (TMS).
  • Independently managed all TMS operations: performed treatments, submitted prior authorization to insurance in timely manner, and maintained TMS schedule to optimize workflow.
  • Obtained and documented patient medical history, vital signs, allergies, past and current medications, and primary complaint at intake.
  • Performed medical records management and assisted with clerical tasks and patient scheduling.
  • Conducted new patient consultations, assessing patient needs and connecting them with the appropriate provider, ultimately helping growth of practice and increasing patient access to care.
  • Implemented new system to monitor and track important patient information within EHR to optimize treatment planning and encourage patient engagement in their care.

Physical Therapy Aide

Temple Physical Therapy
01.2019 - 03.2020
  • Worked collaboratively with a team of physical therapists and PT assistants to implement treatment plans and facilitate individual recovery goals.
  • Instructed patients new exercises, modifications to exercise routines, and home exercise plans while ensuring patient safety and monitoring patient response to treatment.
  • Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of patient information.
  • Assumed a leadership role by supervising and training 3 new employees, fostering a cohesive and knowledgeable team.

Dietary Aide and Server

Milford Health And Rehabilitation Center
08.2017 - 03.2020
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Helped prepare and tailor meals for geriatric patients with special diet requirements and restrictions.
  • Maintained safe and orderly work environment in accordance with food safety protocols outlined in federal and state guidelines.
  • Worked closely with facility's nutritionist to ensure records were accurate and maintained by kitchen staff.

Diabetes Health Care Counselor

Clara Barton Summer Camp
06.2019 - 08.2019
  • Served as health care counselor for cabin of 10-16 campers at overnight summer camp for children ages 6-16 with type I diabetes.
  • Completed 2 weeks of training in diabetes management, including treating diabetic emergencies, use of different insulin pumps, and protocols for calculating appropriate insulin dosages.
  • Assisted campers with diabetes management and administered first aid care to both campers and staff.
  • Worked collaboratively with team of physicians, nurse practitioners, registered nurses, health care counselors, and camp counselors to provide the best care and experience for campers.

Dietary Aide and Server

The Estate At Franklin, Assisted Living Facility
05.2016 - 08.2016
  • Practiced good time management and clear communication with kitchen staff to deliver meals quickly and efficiently.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Carried out opening, closing and shift change duties to ensure the dining room operated efficiently.

Seasonal Server

Mendon Twin Drive-In
05.2014 - 08.2014
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Coordinated with kitchen staff to ensure timely delivery of orders and contribute positively to customer experiences.
  • Adhered to health and safety standards while handling food and beverages.
  • Maintained cleanliness and organization in kitchen work areas.

Education

Bachelor of Science - Health Science Studies

Quinnipiac University
Hamden, CT
05.2020

Skills

  • Team Player
  • Customer Service
  • Food Handling & Safety
  • Conflict Resolution
  • Workplace Safety
  • Workflow Management
  • Opening & Closing Duties
  • Recipe-based Cooking
  • Food & Beverage Preparation
  • Ingredient Measurement & Conversions
  • Plating & Display Case Arrangement
  • Inventory Management

Professional Training Licenses

  • Transcranial Magnetic Stimulation (TMS) Certification, Magstim, 05/2022
  • Advanced Cardiovascular Life Support Training, 03/2021
  • Basic Life Support Training, 02/2021
  • Mental Health First Aid, Interprofessional Healthcare Education, 11/2019
  • Certified Connecticut Emergency Medical Technician, CT Department of Health, 03/2019

Timeline

Barista

Starbucks
04.2024 - 02.2025

Medical Assistant and Patient Care Coordinator

Lisa Harding MD LLC
05.2022 - 01.2024

Diabetes Health Care Counselor

Clara Barton Summer Camp
06.2019 - 08.2019

Physical Therapy Aide

Temple Physical Therapy
01.2019 - 03.2020

Dietary Aide and Server

Milford Health And Rehabilitation Center
08.2017 - 03.2020

Dietary Aide and Server

The Estate At Franklin, Assisted Living Facility
05.2016 - 08.2016

Seasonal Server

Mendon Twin Drive-In
05.2014 - 08.2014

Bachelor of Science - Health Science Studies

Quinnipiac University

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Jessica Morrisson