Jessica Morrow
Shelby,NC
Summary
Committed Paramedic with 13+ years of experience offering a proven history of exercising strong judgment in high-pressure situations. Skilled in patient needs assessment and critical decision-making. Detail-oriented and compassionate with expansive knowledge in medicine, patient documentation, and public interaction.
Overview
13
13
years of professional experience
Work History
Paramedic
Cleveland County EMS
05.2023 - Current
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Transferred patients safely and securely to medical facilities for continued care.
Paramedic Supervisor
Thorne Ambulance Service
11.2022 - 02.2023
- Oversee 12-14 people per shift and 6 emergency response ambulances
- Managed scheduling and personnel matters for paramedic team to maintain optimal staffing levels at all times.
- Addressed public concerns regarding emergency medical services by attending community meetings and providing clear explanations about service delivery.
- Developed strong relationships with local hospitals and healthcare providers, ensuring smooth patient handoffs and improved care coordination.
- Addressed any performance or disciplinary issues within team promptly and fairly, ensuring positive work environment for all staff members.
Paramedic
Lifeguard Ambulance Service
06.2021 - 11.2022
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Paramedic
Hydrate Medical
01.2020 - 06.2021
- Checking patients in, obtaining vital signs, starting IVs, answering phones, making appointments, and basic facility cleanliness.
Deputy Sheriff
Cleveland County Sheriff's Office
07.2020 - 03.2021
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Maintained accurate reports and records, aiding in proper documentation of cases for judicial proceedings.
Paramedic
Atrium Health Kings Mountain
11.2017 - 08.2020
- Work as member of Emergency Department clinical team
- Collaborates with multi-disciplinary team to provide appropriate age specific care in compliance with standards of practice in Emergency Department setting
- Provide care to patients under supervision of Registered Nurse and Physician
- Skill set approved by NC-OEMS.
Paramedic
Gaston County Emergency Medical Services
02.2011 - 01.2018
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.
- Assisted in training new paramedics by serving as preceptor and sharing clinical expertise during ride-a-longs.
Education
Emergency Medical Science (AAS) -
Cleveland Community College
Shelby, NC05.2024
Basic Law Enforcement Training (BLET) -
Gaston College
Dallas, NC01.2020
Paramedic -
Gaston College
Dallas, NC01.2010
High School Diploma -
South Mecklenburg High School
Charlotte, NC01.2006
Skills
- Paramedic- National Registry, NC, and SC
- Advanced Cardiac Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Prehospital Trauma Life Support (PHTLS)
- Documentation And Reporting
- Critical decision-making skills
- Direct Patient Care
- Emergency Management
- Medical Equipment Operation
- Care Plan Adherence
- Police and Fire Coordination
- Emotional Support
Volunteer Experience
VOLUNTEER FIREFIGHTER/ PROVIDENCE VFD, Duties included attending training, responding to fire and medical call, and public relations events. Received “Rookie of the Year” in May 2009.
Timeline
Paramedic
Cleveland County EMS
05.2023 - Current
Paramedic Supervisor
Thorne Ambulance Service
11.2022 - 02.2023
Paramedic
Lifeguard Ambulance Service
06.2021 - 11.2022
Deputy Sheriff
Cleveland County Sheriff's Office
07.2020 - 03.2021
Paramedic
Hydrate Medical
01.2020 - 06.2021
Paramedic
Atrium Health Kings Mountain
11.2017 - 08.2020
Paramedic
Gaston County Emergency Medical Services
02.2011 - 01.2018
Emergency Medical Science (AAS) -
Cleveland Community College
Basic Law Enforcement Training (BLET) -
Gaston College
Paramedic -
Gaston College
High School Diploma -
South Mecklenburg High School
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