Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Jessica Moses

Dallas,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Leasing and Marketing Professional

Kairoi Residential
Dallas, TX
08.2022 - Current
  • Interacted with vendors providing services related to leasing operations such as cleaning companies or landscapers.
  • Analyzed feedback received from existing tenants regarding satisfaction levels with their living experience.
  • Managed website content related to leasing activities including updating unit availability information and pricing changes.
  • Provided customer service support to current tenants regarding billing inquiries and maintenance requests.
  • Implemented strategies designed to increase occupancy rates within targeted time frames.
  • Provided feedback on pricing structures based on market trends and customer preferences.
  • Negotiated leases with prospective tenants and monitored lease agreements for compliance.
  • Coordinated with maintenance staff to ensure apartments were ready for new tenants on time.

Apartment Leasing Agent

Cardinal Property Group
College Station, TX
10.2021 - 06.2022
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Encouraged prospective tenants to fill out applications after property tours.
  • Conducted background checks on applicants.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Checked rental eligibility by following company's verification process.
  • Onboarded new leasing agents with a personalized training program.

Skills

  • Hospitality services
  • Access Control Systems
  • Property Inspections
  • Relationship building and rapport
  • Marketing planning
  • Vendor Contract Negotiations
  • Lead Conversion
  • Closing Techniques
  • Market Research
  • Vendor Management
  • Event Planning
  • CRM Software
  • Business partnerships
  • Property Sales

Accomplishments

  • Recognized as Top Leaser for outstanding performance.
  • Created highly effective new training program that significantly impacted efficiency and improved operations.
  • Improved delivery of communication by creating many templates for staff to use, realizing overall increase in sales initiatives and engagement with prospects.
  • Managed rollout of access control systems and provided support to sister properties and maintenance teams for enhanced operational efficiency.
  • Produced high-quality video tours of vacancies to offer prospective tenants a visual experience, showcasing floor plans that were otherwise unavailable for in-person viewing resulting in increased closing ratios.

Timeline

Leasing and Marketing Professional

Kairoi Residential
08.2022 - Current

Apartment Leasing Agent

Cardinal Property Group
10.2021 - 06.2022

Similar Profiles

CREATE PROFILE
Jessica Moses