Jessica Mosser
Indianapolis,KY
Summary
Dynamic and dedicated pet grooming professional with a proven track record. Skilled in delivering exceptional customer service and managing multiple tasks efficiently. Known for attention to detail and adaptability, ensuring a clean, safe environment while fostering strong relationships with clients and their pets. Passionate about continual improvement in pet care. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
19
19
years of professional experience
Work History
Jes' Pet Grooming
Self Employed
Indianapolis, IN
05.2006 - Current
- Certified Pet Groomer.
- Specialize in Dogs and Cats.
- Physical strength and stamina to groom large breed dogs with finesse to handle the very smallest breeds
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively with clients.
- Accommodating owners special requests and schedules.
- Proven ability to learn quickly and adapt to new situations, schedules and needs.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Detail oriented
- Demonstrated strong organizational and time management skills
- Strengthened communication skills through regular interactions with owners.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Maintain clean and sanitized work environment
Technician & Reception
Carter Veterinary Medical Center
Carmel, IN
09.2018 - 08.2021
- Managed appointment scheduling effectively to maintain daily workflow balance within the clinic setting.
- Assisted veterinarians with radiographs and ultrasounds.
- Maintained detailed records of animal health care and diagnostic treatments and obtained patient history.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Provided thorough aftercare instructions for clients, promoting successful at-home recovery for patients.
- Developed strong relationships with clients through excellent customer service skills and genuine compassion for their pets'' needs.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Contributed to team collaboration through effective communication and cooperation with colleagues.
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
Education
2 Semesters - Law
Purdue University
West Lafayette, INCertified Groomer - Animal Grooming
Grooming School of Indiana
05-2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Organizational skills
- Decision-making
Timeline
Technician & Reception
Carter Veterinary Medical Center
09.2018 - 08.2021
Jes' Pet Grooming
Self Employed
05.2006 - Current
2 Semesters - Law
Purdue University
Certified Groomer - Animal Grooming
Grooming School of Indiana