Jessica Muhilly
Greenville,SC
Summary
Seasoned Operations Manager and talented leader with 18 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
18
18
years of professional experience
Work History
Operations Manager
Lowes Home Improvment
Greenville , Sc
03.2004 - 05.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Education
Reno High School
Reno, NV06.1999
Skills
- Management Team-Building
- Financial Statement Review
- Staff Training
- Hiring and Onboarding
- Financial Forecasting
- Planning and Implementation
- Maintaining Compliance
- Logistics Oversight
- Microsoft Office
- Customer Service
- Problem Anticipation and Resolution
- Project Management
- Budget Development and Management
- Onboarding and Orientation
- Microsoft Outlook
- Administrative Management
- Human Resources Oversight
Timeline
Operations Manager
Lowes Home Improvment
03.2004 - 05.2022
Reno High School
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