Summary
Overview
Work History
Education
Skills
Software
Certification
Macrame and arts / crafts
Timeline
Manager
Jessica Mulhall

Jessica Mulhall

Petrochemical
China,TX

Summary

Profile Summary My ambitious nature and ability to adapt to foreign environments set me apart from the crowd. I am a people person that strives for continual self-improvement and learning. I have a proven track record of working in team atmospheres to achieve results while working within a diversity of job groups . My background is primarily based in the oil and gas manufacturing sectors. I have experience in shipping/receiving, dispatch, supply chain, security and laboratory testing. My computer knowledge is of high proficiency with skills in all MICROSOFT APPS, SAP, QV21, ADP, iOS, NetSuite, KRONOS, LIMS, SORBY, Peoplesoft and more. I am an extremely friendly and outgoing person and I enjoy overcoming obstacles and learning from new experiences both personally & professionally

Overview

17
17
years of professional experience

Work History

Manufacturing Material Handler

Veolia / Suez Water Solutions
Beaumont, TX
11.2023 - 02.2024

Verify the accuracy of quantity and quality of incoming deliveries. Labeling every product and placing them accordingly. Identifying and locating the right products during the delivery process. Keeping a well-maintained and updated account of stock and inventory. Cleaning & organization of inventory. Operate forklift daily to unload/load shipments of orders or empty storage components such as drums or totes. Keeping all material handling equipment in the best condition by conducting regular maintenance. Conveying purchasing requirements and keeping data on the availability of products in short supply
Collaborating with internal departments to locate missing packages, fix incorrect deliveries and replace damaged products. Operate the filling process on conveyors to fill raw materials into totes. Complete DOT training and understanding of all applicable placarding practices.

Laboratory Technician

VPS, Carlton Staffing
LaPorte, TX
09.2023 - 12.2023

Process incoming gasoline samples daily from the port of Houston by logging in all received paperwork and verification of seal numbers and ship detail information
Pour up sample cups for sulfur and flashpoint testing
Conduct manual flashpoint testing as necessary
Run API and density testing
Login to lab specific software (LIMS) access specs and data entry of result information
Communicate regularly with shift lead and management regarding testing specifications and deadlines
Perform general laboratory duties of stocking supplies and cleaning equipment and glassware daily
Read and review test methods daily
Print sample labels and store products accordingly.Utilize Laboratory equipment and instruments such as microscopes, centrifuge, viscometer, chemical balance scales, colorimeter, API, furnaces, and other equipment to measure for density, absorption, water content, melting & flash point. Testing of petrochemical substances such as fuel oil, jet, tar, crude, diesel, gasoline, benzene, and more for presence & content of elements or substances such as hydrocarbons, manganese, sulphur, cyanide, ash, dust & other impurities. Test samples of manufactured products to verify conformity to specifications. Record test results on standardized forms and report through in-house software (Sorby). Clean & sterilize laboratory equipment and calibration of instruments. Read and understand array of ASTM test methods in compliance with ISO certification. Familiar with physical and physical analytical testing and instruments. Measuring sediment by extraction, NACE, auto and manual viscosity, RVP, API, MSEP, water by distillation, FIA, Ramsbottom, corrosiveness to copper, conductivity, pycnometer, pot point, sulphur content, distillation. Beginner level GC instrument testing on benzene, aromatics, and oxygenates.

  • Completed quality documents and input and saved quality data in appropriate locations.
  • Performed routine lab and department maintenance to keep area clean and orderly.
  • Supported laboratory staff with advanced troubleshooting, resolving complex problems and helping with special projects.
  • Prepared and assured accuracy of standards and reagents needed for analyses.
  • Collected and performed analytical testing on in-process product.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Conducted analytical tests on in-coming raw materials prior to use in process.

Laboratory Technician

Lyondellbasell
China, TX
11.2023 - 02.2024
  • Conduct quality assurance laboratory testing that deals primarily with combustible dusts and grinding of products into powders & responsible for quality control
  • Confirm the amounts of waste product created in the production process and verify physically the totals
  • We conduct mill inspections to confirm proper cleanliness to safeguard against cross contamination of product during the manufacturing process.
  • We inspect outgoing shipments of pallets to prevent shrink and limit errors or discrepancies before loading on trucks for delivery
  • Tests are performed to ensure specifications are satisfied within customer specification expectations
  • Moisture, bulk, flow, air sieves, microtrac, rotaps, and ink drawdown are the usual tests performed
  • Ensure that throughout the production process the lab results provide adequate quality assurance to continue moving forward on production before labeling, logging into SAP, and preparing products for shipping
  • Coordinate with other team members throughout the warehouse both in shipping and production to successfully complete safe practices and efficient product production., Dispatches over 300 Direct Served loads daily
  • Monitors and resolves inventory issues for 1700 Forecasted stations
  • Closely Liaisons with customers, carriers, and operations partners. Receives and handles customers inquiries and complaints
  • Coordinates with Transportation Specialists in securing optimal number of transports
  • Run daily support reports, analyze data, and react to changes in sales fluctuations
  • Scheduling supply products from the facility to all regions of the world by coordinating product availability in conjunction with timing of trucking and shipping vessels
  • Work with regional planning coordinators to understand needs and recommend production projections on product needs to management
  • Works with facility business teams to provide customer service to global customer base in order to meet business needs and guide best practice decisions for Global operations
  • Work toward continual improvement efforts with global demand planner and regional planners to facilitate the best product efficiency and production operations and economically sound decisions
  • Work closely with dispatchers on site to communicate order schedule and product changes as necessary
  • Extract and print orders that are staged in designated bays and doors
  • Review LTS reports in SAP and ensure that all orders are created and scheduled
  • Review the preload report and verify that no carriers have changed
  • Update and review the daily trailer pool report with the yard hostler team
  • Check to confirm that all orders have been allocated and have available products in inventory
  • Communicate up the chain as necessary for approval on short shipments or order changes
  • Walk the floor to physically verify open bays and begin to assign warehouse crew and loaders to grouping orders
  • Check in the inbound and delivery orders for receiving by verifying packing lists and confirming quantities and product for accuracy upon completion of unload
  • Receive the product in SAP and communicate any discrepancies or damages up the chain as needed.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Conducted analytical tests on in-coming raw materials prior to use in process.
  • Interpreted and documented results of tests into active databases and communicated results to internal customers.
  • Calibrated and maintained instruments to keep equipment fully operational.

Petrochemical Laboratory Technician

AmSpec LLC
Beaumont, TX
08.2022 - 12.2022
  • Responsible for conducting a wide array of laboratory analysis including Gas Chromatography, FIA, API, Water content, copper corrosion, lubricity, FAME, Mercaptans, Sulfur Content, Chloride Content, Distillation, 450/650 cuts, Sediment by filtration and extraction, conductivity, pour/cloud/freeze point, ash content, and others
  • Stay current and up to date on safety policy and reporting techniques
  • Complete all reports and computer documentation as necessary
  • Communicate with supervision and lead chemists regarding data discrepancies
  • Perform normal daily lab duties to clean glassware and equipment as required and also stock supplies and dispose of waste regularly and in accordance with procedure
  • Comply with H2S monitoring regulations and conduct ongoing QC checks with standards on equipment per shift requirement.

Human Resources Manager / Inside Sales

Delta Fire And Safety Security System
Port Neches, TX
01.2021 - 09.2022

Streamline human resource policy, procedures, and practices. Payroll processing, OSHA record-keeping and administration. Continued improvement and policy revisions. Inventory management, vendor relations, time keeping, inside sales. Process open enrollment health, dental, IRA, supplemental benefits and administer plans throughout the year for all enrollments, qualifying life events, changes in coverage, and terminations. Manage all recruitment and hiring needs. Dispatch drivers within the field to various locations and customer sites to pick up and deliver equipment as necessary. Create policies and applicable written documentation. Implement a safety program and monthly safety topics. Create and maintain OSHA record-keeping and compliance. Create and maintain personnel records, confidential records, and I-9. In depth knowledge of widely diverse vendor affiliate companies and extensive product inventory items.

  • Review open sales orders in conjunction with the sales team to ensure timely order processing
  • Verify open purchase order status with vendors to clarify ship dates and order accuracy
  • Enter bills in QuickBooks, Scan, digitally record and mail out payments for accounts payable
  • Participate in weekly regional sales meetings
  • Monitor employee performance and enforce disciplinary and counseling, as necessary
  • Process employee payroll
  • Participate in company software transition to the Net-suite platform
  • Labor / Firewatch

Dispatcher / Foreign Exports

IMP - Chevron Lubricants Plant
Port Arthur, TX
05.2022 - 08.2022

Re-Extract and print orders that are staged in designated bays and doors. Review LTS report in SAP and ensure that all orders are created and scheduled. Review the preboard report and verify that no carriers have changed. Update and review the daily trailer pool report with the yard hostler team. Check emails immediately for updates and changes. Check to confirm that all orders have been allocated and have available product in inventory. Communicate up the chain as necessary for approval on short shipments or order changes. Walk the floor to physically verify open bays and begin to assign warehouse crew and loaders to grouping orders. Check in the inbound and delivery orders for receiving by verifying packing lists and confirming quantities and product for accuracy upon completion of unload. Receive the product in SAP and communicate any discrepancies or damages up the chain as needed.

Scheduling supply product from the facility to all regions of the world by coordinating product availability in conjunction with timing of trucking and shipping vessels. Work with regional planning coordinators to understand needs and recommend production projections on product needs to management. Works with facility business teams to provide customer service to global customer base in order to meet business needs and guide best practice decisions for Global operations. Work toward continual improvement efforts with global demand planner and regional planners to facilitate the best product efficiency and production operations and economically sound decisions. Work closely with dispatchers on site to communicate order schedule and product changes as necessary.

  • Received new orders, prepared documentation, and assigned personnel.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Managed customer accounts and invoicing.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Generated reports to track deliveries and maintain proper records and documentation.

Petrochemical Laboratory Technician

Bureau Veritas
Beaumont, TX
01.2022 - 05.2022
  • Operate laboratory equipment and instruments such as microscopes, centrifuge, viscometer, chemical balance scales, colorimeter, API, furnaces, hot plates, and other equipment to measure for density, absorption, water content, melting, H2S level & flash point
  • Testing of petrochemical substances such as fuel oil, jet, tar, crude, diesel, gasoline, benzene, and more for presence & content of elements or substances such as hydrocarbons, manganese, sulfur, cyanide, ash, dust & other impurities
  • Test samples of manufactured products to verify conformity to specifications
  • Record test results on standardized forms and report through in-house software (Sorby)
  • Clean & sterilize laboratory equipment and calibration of instruments
  • Read and understand the wide assortment of ASTM test methods in compliance with ISO certification
  • Familiar with physical and physical analytical testing and instruments
  • Measuring sediment by extraction, NACE, auto and manual viscosity, RVP, API, MSEP, water by distillation, FIA, Ramsbottom, corrosiveness to copper, conductivity, pycnometer, pour and cloud point, sulfur content, distillation.
  • Maintained consumables and glassware inventory by receiving and inventorying incoming shipments.
  • Performed routine lab and department maintenance to keep area clean and orderly.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Collected and performed analytical testing on in-process product.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.

Turner Industrial

DOW Chemical, Hole & Fire Watch
09.2020 - 01.2021
  • In unit labor operations as necessary for the Ethylene unit shut down
  • Escort and verify access for heavy equipment, materials, personnel into the unit
  • Coordinate field related activities for personnel and equipment and materials
  • Wear high visibility PPE while operating as spotter/flagger to aid drivers and equipment operators with line of sight while maneuvering in and around the unit
  • Gatekeeper to monitor entry and exit points within specified areas at key intersection points
  • Assist and communicate with other contractor employees as needed during daily working operations
  • Fire watch and hole watch for all necessary work permits within the unit and as designated
  • Maintain clear radio communications within plant channels of operations
  • Perform general cleaning and trash duties as requested throughout the unit
  • Work assembly line for VayMac project; build boxes, apply liners, glue pallets, and place shipping and product stickers
  • Wear a respirator fit mask while operating product wand to fill boxes on the conveyor line
  • Indicate bad product batches and designate faulty boxes of product to be discarded before loading freight.

Commissioned Security Officer

Christus St. Elizabeth Hospital
07.2018 - 04.2020
  • Direct and coordinate field activities
  • Plan and coordinate helicopter operations, personnel movement, and crew changes
  • Analyze and produce course-of-action reports to escalate priority issues to management and handle crisis situations
  • Complete required shift logs and reports, highlight routine activities, suspicious circumstances, and critical incidents
  • Communicate with local authorities during emergency situations
  • Administer first aid and CPR as required until arrival of first responders
  • Sound alarms in event of fire, active shooter, natural disaster, or any other applicable circumstances
  • Investigate disturbances and use strategic responses in accordance with facility procedures
  • Monitor premises and record all activity in daily officer report submissions
  • Monitor access control systems, including CCTV systems for nefarious activities such as theft
  • Deter criminal activity, vandalism, and general misconduct by providing highly visible security presence
  • Monitor building and property entrances and exits to detect intrusions and protect assets
  • Warn violators of rule infractions and escort unauthorized persons off premises
  • Provide friendly and professional assistance to employees, visitors and customers
  • Communicate with team members and building management via radio, telephones, computers
  • Immediately report safety hazards and protect company assets against theft or damage by conducting frequent building and grounds patrols.

Shipping/Receiving Manager

Tractor Supply Company
Winnie, TX
11.2017 - 02.2018
  • Ensure inventory accuracy and proper records management by comparing shipment contents with manifests.
  • Collect merchandise returns from the sales floor and process paperwork.
  • Optimized shipping and receiving strategies with cost-effective methods, carriers, and routes.
  • Received and staged incoming inventory for movement to storage or sales floor
  • Keep the stockroom free of hazards, work efficiently and remain properly organized
  • Direct materials routing by preparing accurate shipping orders and bills of lading
  • Organize storage areas to maximize efficiency of materials movements and minimize labor required
  • Supervise warehouse team, including schedule management, training, and task delegation
  • Rectify problems such as damages and shortages by collaborating directly with vendor representatives
  • Update systems with data such as weights, charges, and discrepancies
  • Saved costs by managing shrink processes and inventory levels for corrective action planning
  • Fostered strong relationships with customers and suppliers by maintaining effective communications
  • Strengthen product branding initiatives and maximize outreach by overseeing marketing and membership acquisitions, community events, causes and organizations and business development
  • Performed daily tasks pertaining to customer accounts, including purchasing, sales, and marketing to increase service and efficiency
  • Mitigate regulatory risk by overseeing all compliance visits to ensure adherence to protocol
  • Collaborate with staff to maximize customer satisfaction, follow procedures, and improve bottom-line profitability
  • Motivate and lead team members to work together and achieve targets
  • Deliver exceptional client experiences with hands-on leadership of front-line associates
  • Process all incoming weekly freight deliveries of store inventory
  • Operate forklift and manually unload shipments
  • Oversee the layaway and back-order items.

TX Works Advisor Level One

Health and Human Services
Beaumont, TX
01.2016 - 05.2016

Functions as an analyst/investigator that performs eligibility determination reviews for social service programs. Reviews and analyzes cases to prevent potential fraud prior to certification. Under the direction of management, reviews cases for compliance of public assistance laws and regulations. Applies regulations and procedures to determine accurate eligibility for public assistance programs. The TWA evaluates, summarizes, documents findings, and prepares detailed case reports. Collects information and prepares records for referral to investigators to conduct hearings and appeals and responds to client complaints. Reviews suspected fraud cases; identifies and contacts potential witnesses and clients. Makes collateral calls to verify recipient case information. Reviews and analyzes documents and reports from multiple agencies, state, and federal databases to collect data and to determine, or verify, new and continued program eligibility. Assists with the development and delivery of training presentations to HHS staff. Work involves coordinating the review of eligibility cases, verifying information with clients, collateral sources, residential facilities, and employers. Verifies case data and resolves problems and complaints. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Monitor, review, and communicate case status and changes to clients and/ or authorized representatives. Communicates all case changes and provides status updates to the management team and/or Director of the Eligibility Operations-Integrity. Support Services (ISS).

Human Resource Manager

Securitas Security Services, 7007 Gulf Freeway
Houston, TX
06.2007 - 06.2014
  • (832) 912-3200 Contacts: Sheree Poe / Bill Chalk
  • Oversee and coordinate with line management, and participates in the recruitment, selection, orientation, training, development, and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches’ employees and carries out disciplinary actions, as necessary
  • Compliance with applicable laws, regulations, policies, and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies, and procedures
  • Within scope of client contract and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles ensures vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other employee and business information
  • Prepares and coordinates staffing schedules for site, in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify post orders and client directives have been satisfactory
  • Recruits’ candidates for positions in assigned locations; selects staff and provides orientation for new staff members; utilizes a broad range of recruitment sources to meet staffing and EEO/Affirmative Action requirements
  • Increase retention efforts and work with management to sustain the workforce
  • Ensure compliance with FLSA and other applicable statutes and regulations related to HR
  • Benefits administration, open enrollment, COBRA, and qualifying life events
  • Process payroll and ensure deduction accuracy
  • Participate in unemployment, wage/hour and EEOC hearings; may assist in preparation of data for OFCCP audits and Affirmative Action Plans
  • Advise employees and management on the interpretation of human resources policies, programs, procedures, and applicable laws and regulations; assists management in performance management and regarding general human resources issues
  • Analyze and provide advice to supervisors and managers on method and approach to conflict resolution, conduct employee counseling and disciplinary procedures
  • Quarterly Affirmative Action Reporting
  • Ensure compliance
  • Lead monthly safety meetings content and materials distribution (teleconference)
  • Conflict Management, conduct employee counseling & corrective action
  • Process state licensing, TWIC, ISTC
  • Provide orientation for new staff members
  • Accident / Injury Response; OSHA Case Management and record-keeping.

Education

Bachelor’s degree - business

University of Phoenix Online
2020

Associate of Applied Science - Management Development

Lamar Institute of Technology
2005

TWIC Card / DOT Certified (Ground Shipping/IATA/IMDG) / First Aid -CPR Certified - undefined

Skills

  • Shipping and Receiving
  • Forklift Operation
  • Shipping Operations
  • Materials Handling and Transport
  • Staff Management
  • Customer Relationship Management
  • Project Management
  • Time Management
  • Budgeting and Cost Control
  • Invoice Reconciliation
  • Supplier Relations
  • Plan Projects
  • Scheduling and Coordinating
  • Data Analysis
  • Site Inspection
  • Microsoft Office
  • Pivot Tables
  • Operational Efficiency
  • Lab Equipment Processes
  • Documentation and Recordkeeping
  • Sample Collection Techniques
  • Laboratory Safety Protocols
  • Instrument Calibration
  • Chemical Handling
  • Hazardous Material Handling
  • Biohazard Disposal
  • Scientific Rules and Methods
  • Chart and Graph Preparation
  • ASTM Specifications
  • Lockout and Tagout Processes

Software

Microsoft (powerpoint, excel, word, access)

LIMS, SORBY

SAP, KRONOS, PEOPLESOFT, NETSUITE

Certification

DOT (IATA, IMDG, GROUND, VESSEL, AIR)

SHRM

CPR

TWIC

Macrame and arts / crafts

I enjoy doing interior decor, furniture refinishing, arts and crafts or macrame in my spare time to relax. I consider myself a mildly artistic and creative person. I also enjoy anything involving water related activities such as boating, fishing, etc.

Timeline

Manufacturing Material Handler

Veolia / Suez Water Solutions
11.2023 - 02.2024

Laboratory Technician

Lyondellbasell
11.2023 - 02.2024

Laboratory Technician

VPS, Carlton Staffing
09.2023 - 12.2023

Petrochemical Laboratory Technician

AmSpec LLC
08.2022 - 12.2022

Dispatcher / Foreign Exports

IMP - Chevron Lubricants Plant
05.2022 - 08.2022

Petrochemical Laboratory Technician

Bureau Veritas
01.2022 - 05.2022

Human Resources Manager / Inside Sales

Delta Fire And Safety Security System
01.2021 - 09.2022

Turner Industrial

DOW Chemical, Hole & Fire Watch
09.2020 - 01.2021

Commissioned Security Officer

Christus St. Elizabeth Hospital
07.2018 - 04.2020

Shipping/Receiving Manager

Tractor Supply Company
11.2017 - 02.2018

TX Works Advisor Level One

Health and Human Services
01.2016 - 05.2016

Human Resource Manager

Securitas Security Services, 7007 Gulf Freeway
06.2007 - 06.2014

Bachelor’s degree - business

University of Phoenix Online

Associate of Applied Science - Management Development

Lamar Institute of Technology

TWIC Card / DOT Certified (Ground Shipping/IATA/IMDG) / First Aid -CPR Certified - undefined

Jessica MulhallPetrochemical