Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Jessica Murray

Okemos,MI

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Property Manager

Princeton Management
08.2021 - Current
  • Collect rent and other property fees from tenants
  • Pay property expenses, including taxes, insurance premiums and maintenance costs
  • Report the property’s financial status, occupancy and expiring leases to property owners
  • Meet with potential tenants, showing them the property and assessing their applications
  • Advertise and market vacant properties
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Finalize contracts for maintenance, trash removal, landscaping, security and other ongoing services
  • Investigate and resolve property complaints
  • Kept properties in compliance with local, state, and federal regulations.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Communicated effectively with owners, residents, and on-site associates.


Administrative Assistant/Receptionist

Gentilozzi Real Estate
08.2020 - 08.2021
  • Perform administrative duties such as filing, faxing, scheduling and placing orders
  • Maintain the reception area
  • Review, sort, and distribute incoming mail
  • Schedule and organize all meetings
  • Process invoices in Skyline and Sage
  • Process timecards
  • Greet clients and visitors, direct phone calls, and set up appointments
  • Heavily assist the company accountant.

Front Office Manager

Staybridge Suites
01.2019 - 08.2020


  • Assisted in answering guests questions
  • Reviewed, sorted, and distributed incoming mail
  • Ordered and distributed work orders
  • Managed day-to-day operations of the front office.
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Established team priorities, maintained schedules and monitored performance.
  • Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.

Accounts Receivable Specialist

Management Resources Development
06.2015 - 01.2019
  • Section 8 housing
  • HUD
  • Submitting vouchers
  • Handle cash and checks for rent payment
  • Project worksheets
  • Create excel sheets
  • Contact managers and tenants
  • Use of multi-phone lines
  • Input detailed data into YARDI program.

Education

Associate in General -

Lansing Community College
Lansing, MI
12.2018

Diploma -

Okemos High School
Okemos, MI
05.2016

Skills

  • Accounts Receivable (1 year)
  • Administrative Assistant (1 year)
  • Customer Service
  • Reception
  • Billing
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Word
  • Section 8
  • Fair Housing Regulations
  • Multi-line Phone Systems
  • Microsoft Outlook
  • Accounts Payable
  • Client Relations
  • Cash handling
  • Property management
  • Payroll
  • Bookkeeping
  • Sales
  • Communication skills
  • Phone etiquette
  • Account management
  • Organizational skills
  • Time management

Certification

Driver's License

Assessments

  • Customer focus & orientation, Proficient, 09/2023
  • Front desk agent (hotel), Proficient, 09/2023
  • Customer service, Proficient, 02/2024
  • Food service: Customer situations, Proficient, 09/2023

Timeline

Property Manager

Princeton Management
08.2021 - Current

Administrative Assistant/Receptionist

Gentilozzi Real Estate
08.2020 - 08.2021

Front Office Manager

Staybridge Suites
01.2019 - 08.2020

Accounts Receivable Specialist

Management Resources Development
06.2015 - 01.2019

Associate in General -

Lansing Community College

Diploma -

Okemos High School
Jessica Murray