Jessica Murray
Chapel Hill,TN
Summary
I am a proactive and team-oriented professional with a proven track record at Soulshine Pizza Factory, excelling in exceptional customer service and safe food handling. I have mastered multitasking, efficiently managing multiple tables and ensuring guests are always satisfied. I also demonstrated leadership by training new hires and resolving customer concerns swiftly, enhancing dining experiences and fostering customer loyalty. I strongly believe in practicing strong work ethic and punctuality.
Overview
4
4
years of professional experience
Work History
Server
Soulshine Pizza Factory
04.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Always ensured that side work was done with excellence.
- Developed a strong "team player" mentality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Always ensured that my service was top tier, and extremely friendly.
Education
Associate of Science - Business Administration And Management
Columbia State Community College
Columbia, TN05-2024
High School Diploma -
Forrest High School
Chapel Hill, TN05-2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Safe Food Handling
- Menu Memorization
- Food Running
- Food safety understanding
- Dining area maintenance
- Allergy awareness
Timeline
Server
Soulshine Pizza Factory
04.2021 - Current
Associate of Science - Business Administration And Management
Columbia State Community College
High School Diploma -
Forrest High School
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