Jessica Narcho
Mansfield,OH
Summary
Compassionate behavioral health professional with several years experience supporting children and adolescents with emotional and behavioral challenges in educational, childcare, and therapeutic settings. Skilled in behavior support, relationship building, de-escalation, crisis intervention, documentation, and collaborating with multidisciplinary teams. Dedicated to helping youth develop independence, positive coping skills, and achieve meaningful behavioral goals through patience, consistency, and positive reinforcement.
Overview
14
14
years of professional experience
Work History
Youth Care Specialist
Foundations For Living
Mansfield, OH
03.2026 - Current
- Built trusting relationships with adolescents experiencing emotional and behavioral challenges through patience, empathy, and consistency.
- Used de-escalation techniques and positive behavior support to help residents regulate emotions, develope coping skills, and make safe decisions.
- Led therapeutic, recreational, and educational activities that promoted communication, teamwork, and social skill development.
- Collaborated with therapist, nurses, case managers, and interdisciplinary staff to support individualized treatment goals.
- Completed accurate behavioral observations, documentation, and shift reports to ensure continuity of care.
- Maintained a safe therapeutic environment during behavioral crises using trauma-informed de-escalation and crisis intervention techniques
- Encouraged independence, responsibility, and decision-making through consistent expectations and positive reinforcement.
Bus Aide
Mansfield City School Transportation
Mansfield, OH
01.2024 - 04.2025
- Supported the safety and well-being of school-age children during daily transportation.
- Used positive communication and behavioral support to help students follow routines and expectations.
School-Age Lead Mentor
Mansfield First Assembly
Mansfield, OH
02.2012 - 05.2018
- Provided supervision, mentorship, and enrichment for children ages 5 to 12 years of age in a licensed before and after-school program, fostering a safe, structured, and supportive environment.
- Planned and led engaging educational, recreational, and enrichment activities that promoted learning, teamwork, confidence, and positive social interaction.
- Built trusting relationships with children and families while communicating with parents and staff regarding children's progress and daily activities.
- Guided children in developing communication, problem-solving, emotional regulation and conflict resolution through positive reinforcement and consistent expectations.
- Assisted children with homework and encouraged independence, responsibility, and self confidence
Education
Associate of Applied Science - Criminal Justice
North Central State College
Mansfield, OHHigh School Diploma -
Colonel Crawford High School
North Robinson, OH 01-2009
Skills
- Behavior Management
- Crisis Intervention
- Verbal De-escalation
- Therapeutic Communication
- Relationship Building
- Child Development
- Positive Reinforcement
- Behavior Documentation
- Team Collaboration
- Activity Planning & Facilitation
- Trauma-Informed Care
- Emotional Regulation Support
Timeline
Youth Care Specialist
Foundations For Living
03.2026 - Current
Bus Aide
Mansfield City School Transportation
01.2024 - 04.2025
School-Age Lead Mentor
Mansfield First Assembly
02.2012 - 05.2018
Associate of Applied Science - Criminal Justice
North Central State College
High School Diploma -
Colonel Crawford High School