Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Narvaez

Miami,FL

Summary

Experienced and customer-focused Sales Associate with over five years of success in retail clothing environments. Skilled in providing exceptional customer service, achieving sales goals, and creating a welcoming shopping experience. Strong background in visual merchandising, inventory management, and team collaboration.

Overview

7
7
years of professional experience

Work History

Senior Drafter /Senior Estimator

Italkraft
Doral, FL
06.2022 - Current
  • Analyzed project scopes from architectural and interior design drawings.
  • Developed preliminary designs for cost analysis, and created detailed production layouts.
  • Ensured all designs adhered to construction standards and regulatory codes.
  • Estimated material and production costs for manufacturing and fabrication.
  • Produced comprehensive documentation packages for clients and technical teams.
  • Collaborated with project managers and engineers to meet tight deadlines.
  • Created reports detailing design changes and their cost implications.

Jr. Designer/ Sales Associate

YLG Europa
Doral, FL
04.2021 - 06.2022
  • Designed custom cabinetry, including vanities, kitchens, and closets, using SketchUp and AutoCAD.
  • Prepared design presentations for clients and managed digital marketing efforts.
  • Assisted customers in material selection and provided product recommendations.
  • Organized the showroom and managed customer inquiries.
  • Coordinated deliveries, installations, and maintained accurate documentation.

Retail Sales Associate

Coach
Sweetwater, FL
09.2019 - 04.2021
  • Provided personalized service to customers, building strong relationships to encourage repeat business
  • Processed transactions efficiently, including sales, returns, and exchanges
  • Stayed updated on new arrivals and trends to offer style advice and product recommendations
  • Supported visual merchandising efforts to enhance store appeal and drive sales

Retail Sales Associate

Polo Ralph Lauren
Sweetwater, FL
10.2017 - 09.2019
  • Delivered exceptional service by assisting customers in selecting outfits and accessories
  • Maintained a clean and organized store, ensuring products were displayed attractively
  • Exceeded daily and monthly sales goals while promoting loyalty programs
  • Collaborated with the team during seasonal floor resets and new collection launches

Education

Associate - Architecture and Interior Design

Miami Dade College
Miami, FL
05-2023

Skills

  • Excellent customer service
  • Interpersonal communication
  • Sales targets
  • Organized sales floor
  • Cash transactions
  • Returns
  • Exchanges
  • Teamwork
  • Problem-solving

Timeline

Senior Drafter /Senior Estimator

Italkraft
06.2022 - Current

Jr. Designer/ Sales Associate

YLG Europa
04.2021 - 06.2022

Retail Sales Associate

Coach
09.2019 - 04.2021

Retail Sales Associate

Polo Ralph Lauren
10.2017 - 09.2019

Associate - Architecture and Interior Design

Miami Dade College

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Jessica Narvaez