Jessica Navarro
Bridgeview,IL
Summary
Hard working Woman who break barriers in male dominated workplaces.
Overview
6
6
years of professional experience
Work History
Part Manager
Jack Phelan Chrysler Dodge Jeep/Mopar Warehouse
5859 S La Grange Rd, Countryside, IL 60525
11.2023 - Current
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Manage credits with shops (keeping up with records of payments)
- Deliver or pick up product from local shops.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Business Development Center Representative
Continental Toyota
6701 S La Grange Rd, Hodgkins, IL 60525
09.2023 - 12.2023
- Increased client satisfaction by promptly addressing inquiries and providing exceptional customer service.
- Negotiated contracts skillfully on behalf of the organization, securing favorable terms that contributed to overall success rates. For example after getting a service I would have to contact them on getting additional work needed with the help of the service advisor.
- Developed persuasive sales presentations tailored to individual client needs, leading to higher conversion rates.
Menards, Inc
Private Company
Bridgeview, IL
01.2023 - 09.2023
- Forklift Operator
- Worked In gathering guest orders and delivering it to them.
- Guided managers and supervisors on methods for conducting accurate job evaluations.
- flex cashier would assist around store and was always willing to help every department.
- Won awards such as Service hero, Every Monday meeting every department Manager chooses who they want to nominate for good deed and spot on Customer service. Have also won Employee of the month.
- Making sales in departments.
- Making deliveries for guest such as contractors (Pulling lumber and product they want delivered.
Tonys Fresh Market
Opollo Funds
Schaumburg, IL
08.2021 - 02.2023
- Established key procedures for teams preparing documentation, models and endcaps and presentations.
- Started as a Cashier and worked my way into the warehouse "Grocery Department" and being the first girl in a male dominated workplace.
- Became a Grocery manager
- Unload and load product for store.
- Interacting with vendors and ordering product for Store.
- Conducted research to answer questions and handle issues using multiple systems and resources.
Dunkin Donuts
Manek
Brookfield, IL
01.2018 - 04.2021
- a Shift leader
- Kept workstation and area around workstation neat and clean.
- Baked, decorated and displayed donuts per guidelines.
- Started when I was 13 and worked at different locations.
Education
Business Administration And Management
Moraine Valley Community College
Palos Hills, IL11.2023
High School Diploma -
Amoz Alonso Stagg Highschool
05.2023
Skills
- Verbal and Written Communication
- Multitasker
- Can adapt to any environment/situation
- Customer Satisfaction
- Office knowledge
- Time managment
- Northstar Digital Literacy certified
- OSHA certified, (Able to operate machinery)
Timeline
Part Manager
Jack Phelan Chrysler Dodge Jeep/Mopar Warehouse
11.2023 - Current
Business Development Center Representative
Continental Toyota
09.2023 - 12.2023
Menards, Inc
Private Company
01.2023 - 09.2023
Tonys Fresh Market
Opollo Funds
08.2021 - 02.2023
Dunkin Donuts
Manek
01.2018 - 04.2021
Business Administration And Management
Moraine Valley Community College
High School Diploma -
Amoz Alonso Stagg Highschool