Jessica N. Carroll
Norfolk,VA
Summary
Certified Nursing Assistant with hospice and oncology experience providing hands-on patient care in home, facility, and clinical settings. Supports daily living needs, monitors vital changes, assists with wound care and transfers, documents care accurately, and communicates calmly with nurses and families to protect comfort, dignity, and safety.
Overview
17
17
years of professional experience
Work History
Hospice Aide
Virginia Health Services
Newport News, Virginia
10.2025 - Current
- Monitored vital changes and reported concerns to nursing staff promptly.
- Assisted with bathing, grooming, and dressing during daily care visits.
- Developed relationships with patients that promoted trust, compassion and dignity throughout hospice journey.
- Communicated respectfully with families and Virginia Health Services hospice team.
- Compiled detailed documentation related to patient care services rendered.
Hospice Aide
Suncrest Hospice
Virginia Beach, Virginia
04.2024 - 08.2025
- Provided personal care for Suncrest Hospice patients in home and facility settings.
- Assisted patients with bathing, grooming, dressing, and toileting to ensure comfort and dignity.
- Observed patient comfort and reported condition changes to nurse.
- Cultivated trusting relationships with patients to foster compassion and dignity throughout hospice journey.
- Offered emotional support to families during end-of-life care to help navigate grief and loss. to families during end-of-life care.
Oncology Certified Nursing Assistant
Riverside Regional Medical Cente
Newport News, VA
09.2019 - 10.2024
- Assisting Nurses with complex wound care, patient admissions/transfers, pre and post op on Med surg/ oncology unit
- Executed clinical tasks including assessing vitals, obtaining urine and blood samples, and performing blood glucose checks, ensuring precise monitoring of patient health.
- Enhanced patient care through accurate documentation and timely reporting of behavioral and physical changes to the healthcare team.
- Delivered comprehensive care by assisting with activities of daily living, ensuring patient comfort and safety.
Resident Care Aide
Brookdale Senior living
Virginia Beach, VA
10.2017 - 08.2019
- Assisted clients with activities of daily living, ensuring comfort and dignity during feeding, dressing, bathing, toileting, transferring, and oral care.
- Supported Med tech and Charge nurse by providing incontinent care and assisting with patient repositioning in a clinical setting.
- Managed client's laundry, including washing soiled linens and fulfilling weekly laundry needs to maintain hygiene and comfort.
- Engaged clients in arts and crafts, movie time, and family night activities to enhance social interaction and emotional well-being.
Certified Nursing Assistant
Princess Anne Health and Rehab
Virginia Beach, VA
04.2010 - 09.2018
- Documented patient care, including bathing, dressing, mobility, intake and output, and oral care, to ensure comprehensive patient support.
- Assisted nurses with wound care and physical therapy, contributing to patient recovery and assessment accuracy.
- Documented and communicated significant physical changes in patients to the charge nurse for proper assessment.
- Facilitated patient mobility by assisting with range of motion activities and transfers to prevent injury.
- Responded promptly and courteously to patient call signals, addressing their needs effectively.
Certified Nursing Assistant
Beth Sholom of Eastern Virginia
Virginia Beach, VA
07.2015 - 04.2017
- Obtained and recorded vital signs to monitor patient health
- Assisted with progressive and complex wound care to promote healing
- Executed hand hygiene protocols to ensure patient safety
- Reported abnormal changes to charge Nurse
- Assisted with activities of daily living
- Recorded intake and output
Home Health Aide
Hand n Heart Home Healthcare
Virginia Beach, VA
04.2011 - 05.2016
- Washed and folded laundry for clients, ensuring a clean and comfortable living environment
- Prepared client's meals
- Provided medication reminders to clients to ensure adherence to prescribed schedules
- Accompanied clients to doctor appointments, providing transportation and support
- Facilitated completion of errands, including managing bill payments and other essential tasks for clients
- Coordinated appointment scheduling to effectively manage clients' healthcare needs
Education
Associate in Health Science - Pre-Nursing
South College
Knoxville TN06-2022
High School Diploma -
Penn Foster High School
Scranton, PA05-2020
Skills
- CPR Certified (BLS)
- Vital signs assessment
- Electronic charting
- Personal care support
Personal Information
Title: Certified Nursing Assistant
Timeline
Hospice Aide
Virginia Health Services
10.2025 - Current
Hospice Aide
Suncrest Hospice
04.2024 - 08.2025
Oncology Certified Nursing Assistant
Riverside Regional Medical Cente
09.2019 - 10.2024
Resident Care Aide
Brookdale Senior living
10.2017 - 08.2019
Certified Nursing Assistant
Beth Sholom of Eastern Virginia
07.2015 - 04.2017
Home Health Aide
Hand n Heart Home Healthcare
04.2011 - 05.2016
Certified Nursing Assistant
Princess Anne Health and Rehab
04.2010 - 09.2018
Associate in Health Science - Pre-Nursing
South College
High School Diploma -
Penn Foster High School