JESSICA NEAL
Four Oaks,NC
Summary
Dedicated and highly motivated law enforcement officer eager to transition into a Sergeant assignment, offering exceptional attention to detail and strong communication skills. Proven ability to solve complex problems and exercise sound judgment in high-pressure situations underscores a commitment to public safety and fostering community trust. Extensive experience in law enforcement has cultivated a deep understanding of effective policing strategies, ensuring the highest standards of service and protection. A passion for enhancing community relations through proactive engagement and collaboration with diverse stakeholders drives a relentless pursuit of excellence in all endeavors.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Police Officer
State Capitol Police
Raleigh, NC
01.2024 - Current
- Enforced North Carolina General Statutes and state government regulations to ensure the safety and security of government officials, employees, and the public within Capitol grounds and state facilities.
- Conducted proactive patrols (foot, vehicle, and building) to deter criminal activity, identify security vulnerabilities, and maintain a secure environment.
- Provided protective services for elected officials, dignitaries, and high-profile events, utilizing situational awareness and threat assessment techniques.
- Responded promptly to calls for service, alarms, and emergency incidents, exercising sound judgment and effective problem-solving under pressure.
- Performed access control, screening, and security checks to prevent unauthorized entry and ensure compliance with security protocols.
- Investigated incidents occurring on Capitol property, prepared detailed reports, and coordinated with allied law enforcement agencies as needed.
- Demonstrated strong communication skills while interacting professionally with legislators, staff, visitors, and members of the public.
- Assisted with crowd management and public safety operations during demonstrations, legislative sessions, and special events.
- Maintained readiness through ongoing training in firearms proficiency, defensive tactics, emergency response, and legal updates.
- Upheld the highest standards of integrity, professionalism, and accountability as a sworn law enforcement officer serving the State of North Carolina.
Senior Deputy Sheriff, Patrol
Wilkes County Sheriff Department
Wilkesboro, NC
07.2019 - Current
- Performs all the duties required of sworn deputies while also serving as Senior Deputy (Rover); provides back up safety and support to district cars; maintains increased presence and visibility throughout the community.
- Demonstrates sound judgement while under pressure, including life-threatening situations, to maintain safety for people and property.
- Protects crime scenes, gathers, and preserves matters of evidence, takes and records testimony; directs and coordinates activities on-site until relieved by a superior officer; assists detectives in specialized investigations.
- Trains and supports new officers in all aspects of daily patrol duties, civil processes, and intake procedures.
Deputy Sheriff, Patrol
Wilkes County Sheriff Department
Wilkesboro, NC
07.2017 - 07.2019
- Respond to calls from the public; investigate complaints and criminal activity; develop suspects and arrest perpetrators; transport prisoners and mental patients; serve civil and criminal processes as well as other papers as required by the courts; perform other special assignments upon request.
- Investigate crime scenes, identify and interrogate suspects to establish motive of crime, among other aspects of police investigations.
- Respond quickly to emergencies and perform CPR and First Aid before arrival of paramedics.
- Coordinate with other law enforcement agencies, including City, State, other Counties and States, and the SBI to bring suspects to book.
- Prepare written reports during and after police investigations and present them in court when needed.
- Participate in community programs, reducing the gap between law-enforcement officers and local citizens and creating trust.
Deputy Sheriff, Civil
Wilkes County Sheriff Department
Wilkesboro, NC
07.2013 - 07.2017
- Carried out civil processes with writs of execution, possession, restitution, ejection, small claims, garnishments, restraining orders, summons and subpoenas, warrants, and other court orders.
- Assisted with office procedures which included examining service documents for compliance with statutory requirements and completeness.
- Served as bailiff during court proceedings.
- Transport and supervise inmates during court proceedings.
- Provide courthouse security and maintain a safe and secure environment for staff and citizens.
Deputy Sheriff, Intake
Wilkes County Sheriff Department
Wilkesboro, NC
08.2007 - 07.2013
- Completed the inmate booking process as well as served warrants and civil papers.
- Reviewed and interpreted complex court orders and other paperwork affecting length of incarceration.
- Maintained records in the computer system, computed sentence length, confirmed outstanding warrants on prisoners and sureties, coordinated the arrest of individuals with valid warrants, and completed and explained paperwork for co-workers and prisoners to effect release from jail.
- Monitored officer staging area for problems, requested back-up assistance as needed, maintained the control panel to operate cameras and doors to maintain a safe environment.
- Responded to numerous inquiries from the public and other agencies both in person via telephone or email.
Security Officer/Certified Deputy
Wilkes Community College
Wilkesboro, NC
07.2005 - 08.2007
- Patrolled assigned area on foot, in assigned motor vehicle, or other specialized vehicle to ensure personal, building, and equipment security.
- Examined doors, windows, and gates to ensure security; used college keys to open and close buildings; monitored closed buildings for unauthorized persons and/or suspicious activity.
- Provided escort services for visitors, students, staff, and faculty, as necessary; provided other public assistance, such as lockout services, jump-starts, and routine information.
- Watched for and reported irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacted emergency responders, such as police, fire, and/or ambulance personnel, as required.
- Remained alert for the presence of unauthorized persons and/or security code violators; approached suspicious persons and/or notified police as appropriate; confronted and/or detained violators, as required, until police arrive.
Cashier
Igloo Ice Cream and Sandwich Shop
Millers Creek, NC
02.2004 - 07.2005
- Focused on delivering exceptional service to ensure that customers repeatedly purchased from the restaurant.
- Managed the restaurant close-out process by counting cash and preparing the daily deposit.
Cashier
Lowe's Home Improvement Warehouse
Wilkesboro, NC
10.2001 - 02.2004
- Promptly and accurately assisted customers with checkout and answered any outstanding questions they had.
- Worked collaboratively with other cashiers and provided assistance as needed to other teammates during busy times in the store.
- Responsible for collecting cash, counting tills, and making the daily deposit.
Education
Bachelor of Science - Criminal Justice
Lees-McRae College
Banner Elk, NC01-2006
Basic Law Enforcement Training - undefined
Wilkes Community College
Wilkesboro, NC01-2006
Associates Degree - Criminal Justice
Wilkes Community College
Wilkesboro, NC01-2001
Skills
- Courage
- Assertive
- Integrity/Honesty
- Multi-Tasking
- Good Judgement
- Problem Solving
- Weapons Handling
- Traffic Stops
- Incident Reports
Certification
Advanced Law Enforcement Certification - 2021
Timeline
Police Officer
State Capitol Police
01.2024 - Current
Senior Deputy Sheriff, Patrol
Wilkes County Sheriff Department
07.2019 - Current
Deputy Sheriff, Patrol
Wilkes County Sheriff Department
07.2017 - 07.2019
Deputy Sheriff, Civil
Wilkes County Sheriff Department
07.2013 - 07.2017
Deputy Sheriff, Intake
Wilkes County Sheriff Department
08.2007 - 07.2013
Security Officer/Certified Deputy
Wilkes Community College
07.2005 - 08.2007
Cashier
Igloo Ice Cream and Sandwich Shop
02.2004 - 07.2005
Cashier
Lowe's Home Improvement Warehouse
10.2001 - 02.2004
Basic Law Enforcement Training - undefined
Wilkes Community College
Associates Degree - Criminal Justice
Wilkes Community College
Bachelor of Science - Criminal Justice
Lees-McRae College