Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Nebrich

Fort Worth

Summary

Accomplished Director at Kids Gone Corporate, adept in strategic planning and people management, significantly enhanced family engagement and achieved a 4-star Texas Rising Star ranking. Skilled in operations management and team leadership, consistently met stringent compliance standards, showcasing a blend of charismatic leadership and effective problem-solving abilities.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Director

Kids Gone Corporate
01.2016 - 01.2025

Excelled in leading team operations while ensuring schedule adherence.

Facilitated student and family enrollment processes. Handled billing and payment processes efficiently.

Consistently met requirements set by Texas State Minimum Standards Licensing.

Achieved continual 4-star ranking from Texas Rising Star.

Earned national-level accreditation.

Oversaw filing and clerical duties related to the Food Program.

Ensured proper maintenance of staff and student files in compliance with childcare licensing requirements.

Enabled effective family engagement via transparent and continuous dialogue.

Coordinated and led fundraising initiatives.

Customer Service Representative

Charter Communications, Time Warner Cable
05.2001 - 09.2003
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

PreK Teacher

Kids Gone Corporate
06.2012 - 01.2016
  • Designed creative art projects to promote fine motor skills, allowing children to express creativity while developing essential skills.
  • Encouraged cooperative play through structured group activities, nurturing teamwork and social interaction among peers.
  • Fostered a nurturing classroom environment by implementing engaging activities that encouraged social and emotional development.
  • Conducted assessments to identify developmental milestones, tailoring instructional methods to meet the unique needs of each child.
  • Developed individualized lesson plans for diverse learning styles, promoting inclusive participation among all students.
  • Implemented behavior management strategies to cultivate respect and cooperation among students, promoting positive classroom atmosphere.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Promoted social-emotional development with interactive lessons on empathy, conflict resolution, and self-regulation techniques.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Boosted student engagement by incorporating hands-on activities and group projects into lesson plans.
  • Fostered a love of learning among students by maintaining an energetic teaching style and incorporating creative, interactive elements into lessons.
  • Participated in ongoing professional learning opportunities to remain current on best practices in early childhood education.

PreK Teacher

Building Blocks
02.2010 - 06.2012

Instructed students to ensure school preparedness.

Maintained safety in academic environments.

Facilitated the development of social and emotional competencies.

Upheld a tidy and sanitary educational environment.

Client Service Representative

Hotels.com
01.2003 - 09.2005

Upheld call quota consistently during peak periods.

Supported hotel staff and clients with relocation.

Facilitated contract agreements among hotel staff.

Executed efficient billing assistance to clients.

Education

Child Deveolpment Associate (CDA) Credential - Childcare

Council For Peofessional Recognition
11.2019

Texas Child Care Administration And Business Pract - Management

Childcare Education Institute
Duluth, GA
02.2019

Professional Administeator National Credential - Childcare

Child Care World Wide Imstitute
Azle, TX
01.2016

High School Diploma - High School

Boswell High School
Fort Worth, TX
05.2000

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • People management
  • Operations management
  • Team management
  • Creativity and innovation
  • Strategies and goals
  • Employee development
  • Staff management
  • Budget control
  • Budget management
  • Staff development
  • Hiring and retention
  • Rules and regulations
  • Charismatic leader
  • Crisis management
  • Business administration
  • Facilities management
  • Fundraising events
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Team building
  • Team collaboration
  • Team leadership
  • Staff training/development
  • Customer service
  • Performance evaluation and monitoring

Certification

CPR Fiirst Aid

Food Manager

Timeline

Director

Kids Gone Corporate
01.2016 - 01.2025

PreK Teacher

Kids Gone Corporate
06.2012 - 01.2016

PreK Teacher

Building Blocks
02.2010 - 06.2012

Client Service Representative

Hotels.com
01.2003 - 09.2005

Customer Service Representative

Charter Communications, Time Warner Cable
05.2001 - 09.2003

Child Deveolpment Associate (CDA) Credential - Childcare

Council For Peofessional Recognition

Texas Child Care Administration And Business Pract - Management

Childcare Education Institute

Professional Administeator National Credential - Childcare

Child Care World Wide Imstitute

High School Diploma - High School

Boswell High School
Jessica Nebrich