Jessica Neeley
Lynn,MA
Summary
Accomplished Director at YMCA Of Metro North, adept in strategic planning and relationship building, I've spearheaded team development and curriculum innovation, enhancing program quality and efficiency. My leadership has fostered a culture of continuous improvement, significantly boosting staff morale and retention. Expert in EEC protocols, my approach combines strong organizational skills with a charismatic leadership style.
Overview
13
13
years of professional experience
Work History
Director, Y Academy OST and Camp Hillside
YMCA Of Metro North
08.2022 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Implemented age appropriate curriculums in all classrooms.
- Worked on behavioral plans with families for specific children's needs.
- Enhanced team collaboration through regular monthly trainings, goal setting for staff, families and children.
- Trained and guided counselors to ensure a safe, happy and fun environment for all.
- Maintained all EEC gridline's set for program
- Assisted in recruiting, hiring and training of team members.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Interacted well with customers to build connections and nurture relationships.
Site Coordinator
YMCA Of Metro North
09.2021 - 08.2022
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Under the supervision of the Director set and implemented EEC regulations in program.
- Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
- Developed creative themes for events and created related activities to engage attendees.
- Under the Supervision of the Director assisted implementing curriculums in classrooms.
DPH Intake Coordinator
Aspire Early Intervention
06.2013 - 09.2021
- Provided excellent customer service to patients, family members, and clinicians during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Enhanced patient satisfaction with timely and accurate information during the intake process.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
Teachers Aid
Little Explorer's Preschool
10.2011 - 06.2013
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted teachers with supervision and care of group of 25 plus children.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Mentored and tutored individual students needing additional help.
Education
Certified Phlebotomist - Medical Laboratory Science
Massachusetts Bay Community College
Wellesley Hills, MA12-2006
Associate of Business Administration - Business
Johnson & Wales University
Providence, RI05-2004
High School Diploma -
Assabet Valley Regional Vocational High School
Marlborough, MA06-2002
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Curriculum Building
- People management
- Goal setting
- Organizational development
- Budget control
- EEC protocols and procedures
- First Aid certified
- CPR Certified
- Creativity and innovation
- Staff development
- Charismatic leader
- Rules and regulations
- Business administration
Timeline
Director, Y Academy OST and Camp Hillside
YMCA Of Metro North
08.2022 - Current
Site Coordinator
YMCA Of Metro North
09.2021 - 08.2022
DPH Intake Coordinator
Aspire Early Intervention
06.2013 - 09.2021
Teachers Aid
Little Explorer's Preschool
10.2011 - 06.2013
Certified Phlebotomist - Medical Laboratory Science
Massachusetts Bay Community College
Associate of Business Administration - Business
Johnson & Wales University
High School Diploma -
Assabet Valley Regional Vocational High School
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