Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Nelson

Morgan,UT

Summary

Dynamic and self-motivated professional with extensive experience in customer service and operations, including a role at Uppercase Living. Proven ability in packaging and labeling, alongside strong organizational skills. Recognized for enhancing efficiency and fostering positive relationships, contributing to improved team performance and customer satisfaction.

Overview

2026
2026
years of professional experience

Work History

Paraprofessional

Morgan School District
08.2014 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.

Call Center Representative

Western Watts
2001 - 2004

Cook

Deb's Spicy Pie
02.2014 - 03.2015
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cook

Steph's
08.2010 - 02.2014
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Sales Associate

Archipelago
2012 - 2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Admissions Clerk

Weber State University
05.2010 - 09.2010
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Assisted in patient admission process based on federal and state laws.
  • Communicated important information to supervisor and medical team to reduce chance of errors.
  • Developed strong relationships with high school counselors across the region, leading to an increase in referrals from key feeder schools.

Nanny

Jenn and Darin Walt
2008 - 12.2008
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.

Jewelry Sales Associate

Piercing Pagoda of Zale
2007 - 2008
  • Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
  • Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
  • Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
  • Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.

Warehouse Worker

Uppercase Living
2005 - 2008
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Front Desk Receptionist

AmericInn
2004 - 2005
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Waitress

Roosters West Yellowstone
2004 - 2005
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Waitress

Sonic
2004 - 2005
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Education

Weber State University
Ogden, UT

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing

Timeline

Paraprofessional

Morgan School District
08.2014 - Current

Cook

Deb's Spicy Pie
02.2014 - 03.2015

Cook

Steph's
08.2010 - 02.2014

Admissions Clerk

Weber State University
05.2010 - 09.2010

Call Center Representative

Western Watts
2001 - 2004

Sales Associate

Archipelago
2012 - 2012

Nanny

Jenn and Darin Walt
2008 - 12.2008

Jewelry Sales Associate

Piercing Pagoda of Zale
2007 - 2008

Warehouse Worker

Uppercase Living
2005 - 2008

Front Desk Receptionist

AmericInn
2004 - 2005

Waitress

Roosters West Yellowstone
2004 - 2005

Waitress

Sonic
2004 - 2005

Weber State University

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Jessica Nelson