Jessica Nettles
Summary
Experienced and passionate childcare provider with more than 4 years of experience. Looking to expand my career as I further my education. Coming with exceptional flexibility, great communication skills and the ability to handle multiple responsibilities and task on a daily basis.
Overview
20
20
years of professional experience
Work History
Office Manager
Arka Montessori of Forney
Forney
07.2024 - Current
- Managed daily office operations, facilitating smooth workflow among staff.
- Coordinated schedules for teachers, staff, and parents to enhance communication.
- Oversaw student enrollment processes, ensuring accuracy of records.
Customer Service Representative
Concentrix
Dallas
11.2022 - 07.2024
- Resolved customer inquiries and issues, enhancing overall satisfaction.
- Managed customer accounts, ensuring accurate and up-to-date information.
- Collaborated with team members to streamline service processes and enhance quality.
Infant Teacher
Horizon Lighthouse Childrens Academy
04.2021 - 10.2022
- Ensured safe, healthy environment fostering children's social and emotional development.
- Supported development of gross and fine motor skills while promoting healthy habits.
- Maintained TRS readiness and compliance with all licensing and health department guidelines.
- Assisted teachers in various classrooms to support student learning and maintain classroom order.
Preschool Teacher
Cotton Mill Learning Center
08.2018 - 01.2021
- Taught Early Preschool Classroom using Big Day Curriculum, made sure that all educational activities and game aligned with the theme of the curriculum for the week.
- Used different learning methods to teach circle time which consisted of numbers, shapes, colors, letters, months and days of the week.
- Monitor students' educational progress by doing assessments every 6 to 9 weeks.
- Supported children in potty training routines during classroom activities.
- Work on behavioral issues and children with a delay in learning developments.
- Provide a warm, nurturing, and fun atmosphere conducive to the learning of my students.
- Sanitize toys and classroom daily
Receptionist • Salesperson
Americas Car Mart
03.2017 - 08.2018
- Scheduled appointments for current and prospective clients to ensure effective follow-up.
- Directed incoming calls to appropriate personnel to enhance communication efficiency.
- Processed all car note payments accurately and efficiently for financial records.
- Produced copies, sent faxes, and managed all office correspondence to maintain communication flow.
- Organized and filed copies, reports, and customer information while ensuring secure disposal of confidential documents.
- Provide excellent customer service
- Assisting potential customers in present and future car purchases
- Maintained the visual presentation of cars on the lot to attract potential buyers.
- Negotiated down payment terms with customers to facilitate vehicle purchases.
- Adjusted pricing strategies for current and upcoming vehicles to remain competitive.
Office Assistant/Childcare Provider
ChildCareNetwork
Forest park
07.2012 - 01.2013
- Managed front desk in the morning, prepared healthy meals for children throughout the day, and provided supervision for daily activities.
- Cleaned facility at the end of the day and assisted children with homework assignments.
- Collaborated with a team to develop a plan for future activities.
Cashier
McDonalds
Andalusia
08.2006 - 05.2009
- Provide excellent customer service with a good attitude. Work with a team to make sure everything is running smoothly.
- Maintained cleanliness of lobby area by regularly tidying and organizing furniture.
- Processed customer transactions and communicated current promotions during checkout.
Education
High School -
Hill Crest High School
Evergreen, ALB.S - Kinesiology
Langston University
Langston, OKSkills
- Proficiency in MS Word
- Excel
- Outlook
- Powerpoint
- Access
- Time management
- Customer Service
- Leadership
- Team collaboration
- Adaptability
- Multitasking
- Works under pressure
References
- Cadeisha Mason, Office Manager, Horizon Lighthouse, 469-328-1074, Cadeisha.mason0417@yahoo.com
- Jade Celestino, Office Assistant/Floater Teacher, Horizon Lighthouse, 818-923-0027, Jadecelestino4@gmail.com
- Esparanza, Co Teacher, Horizon Lighthouse, 214-316-9966
Leadership Experience
I am a natural leader, I accept constructive criticism very well and do great with communicating and working with others. I strive to be the best version of myself daily. I push myself to accomplish all of my goals and I pride myself on my excellent work ethic.
Timeline
Office Manager
Arka Montessori of Forney
07.2024 - Current
Customer Service Representative
Concentrix
11.2022 - 07.2024
Infant Teacher
Horizon Lighthouse Childrens Academy
04.2021 - 10.2022
Preschool Teacher
Cotton Mill Learning Center
08.2018 - 01.2021
Receptionist • Salesperson
Americas Car Mart
03.2017 - 08.2018
Office Assistant/Childcare Provider
ChildCareNetwork
07.2012 - 01.2013
Cashier
McDonalds
08.2006 - 05.2009
High School -
Hill Crest High School
B.S - Kinesiology
Langston University