Jessica Newborn

Dispatch  

Gave carriers detailed information on customer orders for pick up and delivery. Keep customers updated on shipment location. Assisted with minor customer issues.  

Data Entry

Entered and scheduled multiple customer orders. Documented customer profiles with special instructions required at certain locations. Coordinated deliveries to accommodate both carrier and customer request. 

Carrier Relations

Qualified carriers to be used by covering representatives. Setup new carrier profiles, requested updated insurance. Documented carriers preferred lanes of service.