Jessica Newcomb
Moyock,NC
Overview
11
11
years of professional experience
2011
2011
years of post-secondary education
Work History
Administrative Assistant
Dynamic Towing and Equipment
Moyock, Nc
03.2021 - 03.2022
- took parts orders and shipped parts as ordered
- Coordinated appointments and schedules for service technicians and customers.
- Assisted in maintaining accurate records of equipment inventories and service reports.
- Supported customer inquiries through phone calls and email communications.
- Organized office supplies and ensured timely replenishment of necessary materials.
- Prepared documents, including invoices and service agreements for client interactions.
- Maintained a clean and organized workspace to promote a productive environment.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Answered questions from customers regarding products and services offered by the company.
- Processed invoices for payment using accounting software applications.
Server
Fishbones Oyster Bar & Grill
Kitty Hawk, Nc
01.2015 - 10.2017
- Collaborated with kitchen staff to ensure timely food delivery and quality.
- Managed tables efficiently, taking and processing orders accurately.
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Handled customer inquiries and resolved issues promptly and professionally.
- Processed payments using point-of-sale systems with attention to detail.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Sales Associate
Walmart
Kitty Hawk, NC
11.2010 - 06.2012
- Assisted customers with product selection and inquiries effectively.
- Maintained organized displays and stocked merchandise consistently.
- Processed transactions using point-of-sale systems efficiently.
- Collaborated with team members to enhance customer service experience.
- Monitored inventory levels and reported discrepancies promptly.
- Implemented store promotions by arranging signage and displays creatively.
- Resolved customer complaints with professionalism and empathy regularly.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Associate of Science - Nursing
College of The Albemarle
Elizabeth City, NC 08.2008 - 01.2011
Currituck County High School
Currituck, NCSkills
- Schedule coordination
- Invoice processing
- Record keeping
- Document preparation
- Data entry
- Effective communication
- Customer service
- Multi-line phone systems
- Spreadsheet development
- Employee timesheet processing
- PC proficient
- Computer skills
- Mail distribution
Timeline
Administrative Assistant
Dynamic Towing and Equipment
03.2021 - 03.2022
Server
Fishbones Oyster Bar & Grill
01.2015 - 10.2017
Sales Associate
Walmart
11.2010 - 06.2012
Associate of Science - Nursing
College of The Albemarle
08.2008 - 01.2011
Currituck County High School
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