Jessica Nguyen
Richmond,VA
Summary
Dedicated professional with strong customer service skills, adept at fostering teamwork and enhancing client satisfaction. Experienced in administrative support and effective communication. Motivated individual with a background in leadership and organizational support. Skilled in facilitating communication and collaboration within teams, ensuring efficient operations and positive client experiences. Detail-oriented professional with experience in client interaction and administrative tasks. Proven ability to manage multiple responsibilities while maintaining high standards in service delivery.
Overview
1
1
Language
4
4
years of professional experience
Work History
Receptionist Intern
Derma Elite Esthetics Academy
Midlothian, Virginia
08.2024 - 07.2026
- Greeted clients warmly, directing them to appropriate services.
- Handled incoming calls, responding promptly to client inquiries.
- Assisted with administrative tasks, including accurate filing and data entry.
- Supported training sessions by preparing materials and setups.
- Processed client intake forms and verified information accurately.
- Ordered office supplies when needed.
Nail Technician Assistant
Elegance Nail and Spa
Richmond, Virginia
12.2024 - 06.2026
- Assisted nail technicians in providing manicure and pedicure services to clients.
- Prepared clients for treatments by ensuring comfort and explaining procedures.
- Managed appointment scheduling to optimize technician workflows and client satisfaction.
- Engaged with clients to provide exceptional customer service and address inquiries.
- Supported inventory management by restocking supplies and monitoring product levels.
- Performed basic duties such as cleaning the salon area and organizing inventory shelves.
Sport Team Captain
Bolsa Grande High School
Westminster, California
08.2022 - 05.2024
- Led team practices, focusing on skill development and teamwork.
- Coordinated communication between coaches and players for effective strategy execution.
- Fostered a positive team environment, encouraging collaboration and mutual respect.
- Motivated the entire team by creating a positive environment where everyone felt valued and appreciated.
- Facilitated conflict resolution among team members when necessary.
- Oversaw employee training, coaching, and performance evaluations.
- Led team meetings, discussed and delegated tasks to individual team members.
Class Representative
Bolsa Grande High School
Westminster, California
08.2022 - 05.2023
- Facilitated communication between students and school administration.
- Organized student events and activities to enhance school spirit.
- Collaborated with faculty to address student concerns and feedback.
- Led discussions on important issues affecting the student body.
Education
High School Diploma -
James River High School
Midlothian, VA05-2026
BBA - Accounting
Virginia Polytechnic Institute & State University
Blacksburg, VA09-2026
Languages
Vietnamese
Professional
Timeline
Nail Technician Assistant
Elegance Nail and Spa
12.2024 - 06.2026
Receptionist Intern
Derma Elite Esthetics Academy
08.2024 - 07.2026
Sport Team Captain
Bolsa Grande High School
08.2022 - 05.2024
Class Representative
Bolsa Grande High School
08.2022 - 05.2023
High School Diploma -
James River High School
BBA - Accounting
Virginia Polytechnic Institute & State University