Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager
Jessica Nguyen-Ngo

Jessica Nguyen-Ngo

Springfield,VA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Babysitter

Self-Employed Babysitter
06.2023 - 08.2024

Provided care for up to 6–8 children at a time, including preparing meals, organizing educational and recreational activities, assisting with homework, and transporting children to extracurricular activities. Maintained a safe, engaging, and structured environment.

Receptionist

Tracy Hair and Nails Salon
06.2017 - 06.2023

Greeted clients, answered phone calls, scheduled appointments, and managed the front desk. Provided customer service, processed payments, and maintained a clean and organized reception area. Assisted technicians with coordinating client flow and ensured smooth daily operations.

Receptionist

Capital Nails
06.2017 - 06.2023

Welcomed clients and managed incoming calls with professionalism. Scheduled appointments, processed payments, and maintained an organized front desk and reception area. Delivered quality customer service while supporting technicians by coordinating client flow and ensuring efficient daily operations.

Cashier

Jollibee
06.2022 - 08.2022

Operated the cash register and processed customer orders accurately and efficiently. Worked early opening shifts, setting up the front counter and preparing the store for daily operations. Handled payments, provided friendly customer service in a fast-paced environment, and maintained cleanliness and organization. Assisted team members during high-volume hours and contributed to a smooth opening routine.

Education

Bachelor of Science - Health Sciences

James Madison University
Harrisonburg, VA
08-2025

High School Diploma -

Bishop O'Connell High School
Arlington, VA
06-2021

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic

Certification

  • SBIRT for Health and Behavioral Health Professionals
    Addiction Technology Transfer Center (ATTC), 3 credit hours – Feb 2025
  • Lab Testing in Assessment of Substance Use Disorders
    American Academy of Addiction Psychiatry – Jan 2025
    1.0 AMA PRA Category 1 Credit™
    1.0 Interprofessional Continuing Education (IPCE) Credit
  • Opioids for Pain: Understanding and Mitigating Risks
    American Academy of Addiction Psychiatry – Jan 2025
    1.25 AMA PRA Category 1 Credits™
    1.25 IPCE Credits
  • Preventing Opioid-Involved Overdose with Education and Naloxone
    American Academy of Addiction Psychiatry – Jan 2025
    1.0 AMA PRA Category 1 Credit™
    1.0 IPCE Credit
  • COD 101 – PSATTC E-Learn Program
    Pacific Southwest ATTC – Completed Jan 2025

Timeline

Babysitter

Self-Employed Babysitter
06.2023 - 08.2024

Cashier

Jollibee
06.2022 - 08.2022

Receptionist

Tracy Hair and Nails Salon
06.2017 - 06.2023

Receptionist

Capital Nails
06.2017 - 06.2023

Bachelor of Science - Health Sciences

James Madison University

High School Diploma -

Bishop O'Connell High School