Jessica Nino
Arlington,USA
Summary
My objective is to meticulously and justly complete all requirements that I am responsible for, all while providing great customer service in mind of the company. I am very motivated with a great spirit and congenial attitude that helps me enjoy people around me and the work that I do. I have great leadership skills and am very dedicated to my work. I will often take initiative to learn beyond my required expectations. Possesses excellent communication and problem-solving skills, with a strong focus on customer satisfaction, a dynamic team player.
Overview
19
19
years of professional experience
Work History
RF Scanner
Amazon RBD5
Irving, Tx
11.2023 - Current
- Utilized barcode scanners to accurately record package information.
- Inspected packages for accuracy before sorting them into designated areas.
- Keep work area clean and organized at all times, following company procedures for storage and disposal of materials and products.
- Handled hazardous materials safely, adhering to all relevant regulations.
- Adapted quickly to new technologies used in the warehouse environment such as automated conveyor belts or robotic arms used for sorting purposes.
- Stack packages, mail bags, and mail totes into floor-level containers.
Dispatcher
Canales Furniture
Arlington, TX
10.2021 - 06.2023
- Sending driver’s to customers home for furniture delivery with customers address information
- Using maps for correct address before given to drivers
- Processing Credits to ensure that company receives accurate payment in a timely fashion
- Performing general office duties such as faxing documents, sending pictures of damaged item's to manufacture, emailing & answering phones
- Excelled in multitasking to manage a high call volume with professionalism and efficiency.
- Proficiently used computer systems for data entry, tracking, and managing of driver information.
- Prepared, updated and dispensed daily route schedule.
- Maintained positive relationships with drivers by providing helpful advice regarding route selection or traffic conditions.
- Relayed work orders, messages, or information to or from drivers by telephone or two-way radio.
Shipping/Receiving Coordinator
Acme Furniture
Arlington, TX
04.2015 - 01.2021
- Retrieved customer orders and packaged for shipment
- Verified that orders were filled correctly
- Recorded items removed from inventory
- Handle the day to day RMA Receiving activities
- Made day to day decisions on Claims received
- Furniture Sales
- Scheduled times of shipment and modes of transportation for materials.
- Conducted staff meetings to relay general information or to address specific topics.
- Resolved personnel problems, complaints, and formal grievances when possible and referred them to higher-level supervisors for resolution.
- Identified and boxed items for return shipment.
- Followed internal procedures for tracking and recording shipments.
- Generated bills of lading and commercial invoices to route packages.
Care Giver
Jordan Health Services
Arlington, TX
08.2012 - 04.2015
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
- Assisted residents in activities of daily living to maintain health and dignity.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Prepared meals according to client dietary requirements.
- Developed meaningful relationships with clients, understanding their personal stories and daily routines.
- Demonstrated excellent communication skills while interacting with clients, families and other healthcare professionals.
- Administered medications in accordance with physician orders, ensuring accurate dosage and timing.
- Transported client to doctor’s office and essential errands.
Data Entry Clerk
Universal Air Condition
Mansfield, TX
07.2011 - 06.2012
- Processed invoices, payments and statements accurately and efficiently.
- Arranged stock and materials for easy access by inventorying by size, weight and shape.
- Performed data entry tasks accurately utilizing Microsoft Excel spreadsheets, reports, documents, and other written materials.
- Established and maintained effective working relationships with others.
- Created purchase orders
Housekeeping
Heritage Oaks Nursing and Rehab
Arlington, TX
01.2007 - 05.2011
- Cleaned guest rooms to meet company and departmental standards.
- Provided exceptional customer service to guests by responding promptly to inquiries and requests.
- Replenished tissue and soap, keeping guest rooms well-stocked with amenities.
- Assisted with resolving any complaints from guests regarding housekeeping services provided.
- Demonstrated proficiency in the use of cleaning products and equipment.
- Notified housekeeping office of repairs needed in guest rooms.
- Showed expertise in dusting, vacuuming, polishing and mopping floors.
Skills
- Customer Service
- Bilingual
- Team Player
- Communication Skills
- Problem Solving
- Leadership
Timeline
RF Scanner
Amazon RBD5
11.2023 - Current
Dispatcher
Canales Furniture
10.2021 - 06.2023
Shipping/Receiving Coordinator
Acme Furniture
04.2015 - 01.2021
Care Giver
Jordan Health Services
08.2012 - 04.2015
Data Entry Clerk
Universal Air Condition
07.2011 - 06.2012
Housekeeping
Heritage Oaks Nursing and Rehab
01.2007 - 05.2011