Jessica N. King Pye
Detroit
Summary
Organized Administrative Assistant with over 12 years of experience in purchasing, inventory management, supply chain analysis, and sales. Her business acumen and organizational skills ensure timely deliverables and compliance. She excels in training, motivational speaking, and team-building, fostering retention and efficiency. Jessica thrives under pressure, maintaining a professional and positive attitude in deadline-driven environments. Skilled in data entry, calendar management, document preparation, communication, problem-solving, and time management, she contributes to successful team collaboration and project execution.
Overview
7
7
years of professional experience
Work History
Administrative Assistant / Office Manager
MBFS
11.2021 - Current
- Handled meeting logistics efficiently.
- Kept detailed records on digital and physical platforms with high attention to security.
- Facilitated business travel arrangements.
- Department Administration: Maintain office supplies, coordinate events, and liaise with other departments.
- Facilitate planning and execution of departmental meetings.
- Generated and reviewed expense reports.
Assistant General Manager
MGM Grand Detroit Breeze & Roasted Bean
Detroit
02.2020 - 11.2021
- Leads and manages daily restaurant business activities: fiscal budget, labor productivity for FOH and BOH, scheduling, inventory controls, guest service standards, and the execution of marketing strategies to produce profitability.
- Creates and updates SOPs and training processes.
- Maintains the highest level of sanitation and cleanliness within all food areas.
- Collaborates with the culinary team to keep the menu items fresh, to keep food costs low.
Assistant Manager
MGM Grand Beverage Department
Detroit
02.2019 - 02.2020
- Developed beverage promotions and marketed them in the lounges and casino bars.
- Managed the beverage vendors and music vendors' accounts.
- Maintained the schedules of over 200 front-line team members and management staff.
- Developed a training module for full service in the lounge areas.
- Assisted in the development and execution of the new 'SMART Bar' system that was installed in the service bars.
- Trained and developed front-line supervisors.
Shift Supervisor
MGM Grand Detroit Breeze & Roasted Bean
Detroit
07.2018 - 02.2019
- Managed restaurant business activity: revenue, cash handling, stock levels, customer trending indicators, and restaurant themes
- Created SOPs and manuals for the department to standardize training and procedures
- Recruited, hired, trained, evaluated, and counseled employees
- Maintained the décor, fixtures, and furniture in the dining room
- Ensured that all of the staff was TIP’s - Serve Safe and Food Handler certified
Education
Bachelor of Science - Environmental Economics Policy
Michigan State University
East Lansing, MISkills
- Analytical skills
- Computer Proficiency
- Analytical Problem Solving
- Information analysis
- Self-starter
- Initiative-taking
- Action-oriented
- Sound judgment
- Integrity
- Organizational skills
- Process management
- Effective time management
- Organizational management
- Inventory control
- Excellent communication
- Customer-focused
- Conflict resolution
- Meeting arrangements
- Payroll and budgeting
- Order placement
- Employee timesheet processing
- Mail management
- Technical writing
- Account management
- Multitasking Abilities
- Risk management
References
References available upon request.
Timeline
Administrative Assistant / Office Manager
MBFS
11.2021 - Current
Assistant General Manager
MGM Grand Detroit Breeze & Roasted Bean
02.2020 - 11.2021
Assistant Manager
MGM Grand Beverage Department
02.2019 - 02.2020
Shift Supervisor
MGM Grand Detroit Breeze & Roasted Bean
07.2018 - 02.2019
Bachelor of Science - Environmental Economics Policy
Michigan State University
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